Customer Service Representative

7 days ago

Airoli Navi Mumbai Maharashtra, India HIRD LLC Full time

Job Role: Customer Service Associate Location: Arioli, Mumbai Minimum Qualifications: 12th Pass Work Schedule: 6 days a week, rotational shifts CTC: INR 15,848 (In-hand: INR 12,848)

**Responsibilities**:

- Handle customer inquiries and provide prompt and accurate responses.
- Resolve customer issues efficiently and ensure customer satisfaction.
- Maintain a high level of professionalism and empathy in all interactions.
- Collaborate with team members to achieve collective goals.
- Follow company policies and procedures to deliver consistent service.

**Requirements**:

- Minimum qualification of 12th pass.
- Excellent communication skills, both written and verbal.
- Strong problem-solving and decision-making abilities.
- Ability to work effectively in a fast-paced, customer-focused environment.
- Proficiency in using computers and familiarity with customer service software is a plus.

**Benefits**:

- Cab facilities provided.
- Opportunity to work in a vibrant and inclusive work environment.
- Training and development programs to enhance your skills.
- Competitive salary package with attractive incentives.
- Career growth opportunities within the organization.

**Job Types**: Full-time, Contractual / Temporary
Contract length: 6 months

**Salary**: ₹15,848.00 per month

**Benefits**:

- Commuter assistance
- Health insurance
- Internet reimbursement
- Provident Fund

Schedule:

- Day shift
- Morning shift
- Night shift
- Rotational shift

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Airoli, Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 8320921346

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