Customer Support Representative

**What You’ll Be Doing**: Serve as the primary point of contact for Magic users, ensuring they receive top-notch support. Respond promptly to customer inquiries via Intercom, adhering to SLA timelines. Troubleshoot and resolve issues, providing clear, user-friendly guidance. Collaborate with the Product and Engineering teams to tackle complex issues and...

**Location**: This is a 100% remote opportunity for applicants residing in India. **Schedule**: This is a full-time, 40 hours per week position. Open availability is needed and we have shifts available that span mornings, afternoons, evenings, and weekends. **Who We Are**: HighLevel is an all-in-one, white-label marketing platform for agencies &...

Who are we?? Live streaming is a great medium for storytelling - and telling great stories benefits everyone. Whether you’re a creator, content marketer, entrepreneur, or just someone with something to say, live streaming is an exciting and effective way to spread your message. But live streaming tools are very complicated. You shouldn’t need to spend...

Understanding the products and services provided by the company. - Preparing company policies and procedures. - Developing training lessons with service delivery systems. - Managing a team of Customer Support Representatives. - Resolving customer complaints and queries. - Providing detailed information to customers. - Monitoring the performance of individual...

**Earn in Canadian dollars working from the comfort of your home!** **Company**:HRCovered Inc. **Job Title**: Customer Experience Representative **Job type**:100% Virtual, Permanent, Full-time, Canadian Time Zone work hours **Compensation**: $1000-$1110 CAN/ Monthly Salary + Health Benefits Allowance + Quarterly Bonus - Are you tired of being underpaid...

We are seeking a motivated and customer-focused Multi-Lingual Customer Support Representative to join our team. This is a Work From Home position, offering flexibility and convenience. The ideal candidate will be responsible for providing timely and effective support to our customers in multiple Indian languages, resolving inquiries, and ensuring a positive...

Job Title: Customer Call Center Support Representative (Chinese/Mandarin)—US Timing Location: Remote **Job Description**: We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Call Center Support Representative. As a representative, you will be responsible for providing exceptional customer service to our...

A customer service representative should be able to interact with a customer and immediately get the context of their problem. - Support agents should have sound knowledge of the product/service which will help them suggest a solution to the customer right away. - If the issue the customer is facing is beyond the immediate scope of the support rep - Should...

Safety Connect is a leading company in the domain of enterprise field force safety. Moreover, Customer support officers need to talk to customers directly, as well as create written documentation, requiring excellent written and verbal communication. **Roles and Responsibilities**: - Research and identify solutions to software issues. - Ask customers...

**THIS IS A WORK FROM HOME JOB FOR A FEMALE CUSTOMER SERVICE REPRESENTATIVE ONLY, AS THE TEAM CURRENTLY CONSISTS OF FEMALE STAFF. THIS IS AN IMMEDIATE REQUIREMENT** **Position**: Customer Service Representative **Work Type**: Remote (Work from Home) **Shift Basis**: Morning, Afternoon, or Night (as per roster) **Schedule**: 5 days a week - **You will be...