
Multi-Lingual Customer Support Representative
1 week ago
We are seeking a motivated and customer-focused Multi-Lingual Customer Support Representative to join our team. This is a Work From Home position, offering flexibility and convenience. The ideal candidate will be responsible for providing timely and effective support to our customers in multiple Indian languages, resolving inquiries, and ensuring a positive customer experience.
Responsibilities
- Respond to customer inquiries via phone, email, and chat in a professional and efficient manner from your home office.
- Provide accurate information about Nearwala's products and services in Marathi, Bengali, Odia, Gujarati, and Hindi.
- Troubleshoot and resolve customer issues, escalating complex problems as needed.
- Maintain accurate customer records and document all interactions.
- Gather and analyze customer feedback to identify areas for improvement.
- Collaborate with other team members to ensure customer satisfaction.
- Proactively identify and address potential customer concerns.
- Maintain a strong knowledge of company policies and procedures.
Skills
- Excellent verbal and written communication skills in at least three of the following languages: Marathi, Bengali, Odia, Gujarati, and Hindi.
- Strong problem-solving and analytical abilities.
- Ability to remain calm and composed in high-pressure situations.
- Proficiency in using CRM systems and other support tools.
- Active listening and empathy.
- Strong organizational and time-management skills.
- Basic Computer skills.
- Self-discipline and the ability to work independently in a remote environment.
- Reliable internet connection and a suitable home workspace.
Qualifications
- High school diploma or equivalent (Bachelor's degree preferred).
- Prior customer service experience is a plus.
- Ability to work flexible hours, including weekends and holidays.
Job Types: Full-time, Permanent, Fresher
Pay: ₹10, ₹15,000.00 per month
Benefits:
- Cell phone reimbursement
Language:
- Hindi (Required)
- English (Required)
- Marathi (Required)
- Odia (Required)
- Bengali (Required)
- Gujarati (Required)
Work Location: Remote
-
Customer Service Representative
2 weeks ago
Remote, India Futwork Full timeJob Description for **Customer Support Representative**: **Skills Required** - Outbound / Client Servicing **Roles and Responsibilities -** - Call our potential customers who have raised queries and engage with them. - Post Engagement, resolve their queries. - Respond quickly to assigned leads. - Work on the lines of highest ethical and moral standards and...
-
Customer Support Representative
2 days ago
Remote, India LoudLess Full timeMonsui, a premier fashion brand, seeks a Remote Customer Support Representative. Ideal for those with impeccable written English skills and a passion for customer satisfaction. **Responsibilities**: - Assist with size exchanges, refunds, and general queries. - Maintain accurate records and collaborate with the team. **Requirements**: - Prior customer...
-
Customer Service Representative
2 days ago
Remote, India Futwork Full timeJob Description for **Customer Support Representative**: **Job Title - Customer Support Representativ**e Reports To - Team Leader Skills Required - TeleCaller/ Client Servicing Company Domain - FinTech Roles and Responsibilities - Call our potential customers who have raised queries and engage with them. - Post Engagement, resolve their queries. - Respond...
-
Customer Support Representative
7 days ago
Remote, India Recooty Full timeWe are seeking a dedicated Customer Support Representative to join our dynamic team during US shift hours. **About Recooty** Recooty is a dynamic US-based startup, headquartered in Indore, Central India. We're revolutionizing recruiting and already trusted by 12,000+ users with our cutting-edge SaaS ATS platform. We've powered industry leaders like Avast,...
-
Customer Support Executive
1 week ago
Remote, India edutinker Full time**Requirements and Skills**: Strong working knowledge of the Microsoft Office Suite products **(MS Word and Excel etc.)** - Experience as a Customer Support Specialist or similar CS role - Familiarity with school ERP domain - Experience in using help desk software and remote support tools - Excellent communication and problem-solving skills - Multi-tasking...
-
Customer Service Representative
1 day ago
Remote, India Kabru consulting Full time ₹ 2,00,000 - ₹ 2,40,000 per yearTHIS IS A WORK FROM HOME JOB FOR A FEMALE CUSTOMER SERVICE REPRESENTATIVE ONLY, AS THE TEAM CURRENTLY CONSISTS OF FEMALE STAFF. THIS IS AN IMMEDIATE REQUIREMENTPosition: Customer Service RepresentativeWork Type: Remote (Work from Home)Shift Basis: Morning, Afternoon, or Night (as per roster)Schedule: 5 days a weekGender Preference: Female Candidates OnlyYou...
-
Customer Support Representative
1 week ago
Remote, India Datastraw Full timeTitle: Customer Support Executive (Female Only) Type: Full-time (6 days/week), 8:00 am - 5:00 pm IST **Salary**: Up to Rs. 23,000 Company Overview: Join a pioneering fertility-tech company empowering women and partners on their fertility journey. We prioritize customer needs, offering exceptional support. **Responsibilities**: - Demonstrate empathy and...
-
Customer Support Representative
7 days ago
Remote, India IOT Research Labs Full timeSafety Connect is a leading company in the domain of enterprise field force safety. Moreover, Customer support officers need to talk to customers directly, as well as create written documentation, requiring excellent written and verbal communication. **Roles and Responsibilities**: - Research and identify solutions to software issues. - Ask customers...
-
Customer Support Representative
7 days ago
Remote, India GIGL Summaries Full time**Job Title**: Customer Service Agent (Remote) **Job Type**: Full-time **Location**: Remote (India) **Salary**: ₹10,000 - ₹15,000 per month **About Us**: GIGL Summaries Private Limited is one of the leading audiobook platforms, providing concise and engaging audiobook summaries, podcasts, and online courses. Our platform boasts over 5 million app...
-
Customer Service Representative
3 days ago
Remote, India Kabru consulting Full time**THIS IS A WORK FROM HOME JOB FOR A FEMALE CUSTOMER SERVICE REPRESENTATIVE ONLY, AS THE TEAM CURRENTLY CONSISTS OF FEMALE STAFF. THIS IS AN IMMEDIATE REQUIREMENT** **Position**: Customer Service Representative **Work Type**: Remote (Work from Home) **Shift Basis**: Morning, Afternoon, or Night (as per roster) **Schedule**: 5 days a week - **You will be...