Customer Support Agent

5 days ago


Gandhinagar, India Neelam Enterprise Full time

**Responsibilities**
- Provide resolution to maintain standards of quality.
- Review content and provide resolution based on prescribed guidelines.
- Recognize trends and patterns and raise issues timely.
- Provide insights to help improve the support to the users.
- Maintain a thorough understanding of process and policies.
- Provide excellent customer service to our customers.

**Qualifications we seek in you**

**Minimum qualifications**
- Any Graduate except Law
- **Only Freshers are eligible**:

- **Fluency in English Language**

**Preferred qualifications**
- Effective probing skills and analyzing / understanding skills.
- Problem solving skills with customer centric approach.
- Must be able to work on a flexible schedule (including weekend shift work)

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹18,000.00 per month

Schedule:

- Rotational shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

Work Location: In person

**Speak with the employer**
+91 9328167263



  • Gandhinagar, India Etech Global Services Full time

    **What We Offer**: - Transportation allowance - Canteen Subsidy - Night Shift allowance as per process - Schedule Attendance Bonus - Health Insurance - Tuition Reimbursement - Incentive components campaign wise - Work Life Balance Initiatives - Rewards & Recognition - Internal movement through IJP **What You’ll Be Doing**: - Organized and thrives in a...


  • Gandhinagar, India SAVVI SALES AND SERVICE PVT.LTD. Full time

    Job Title: Customer Support Salary range: 1.8 LPA- 3 LPA Job Hours: 8hrs Location: Mundra, Gandhidham, Ahmedabad Full Time/ Part Time: Full Time Department: Customer Service Qualifications: Graduation Permanent/ Contract: Permanent No. of Requirements: 9 **Skills**: - Acknowledge Complaints - Product Knowledge - Active Listening - Time...


  • Gandhinagar, India Accrete Infosolution Technologies LLP Full time

    **Job Summary**: **Key Responsibilities**: - Troubleshooting login errors, configuration issues, and transaction problems - Supporting updates, installations, and system configurations - Guiding users through usage, report generation, and error resolution - Handle **POS-related queries** from clients across retail, hospitality, or service sectors -...


  • Gandhinagar, India ACCELPIX SOLUTIONS PVT LTD Full time

    **Responsibilities** 1. Identify customer needs and assist customers in selecting suitable products. 2. Update our internal databases with information about technical issues and useful customer conversations. 3. Discuss feature requests and workaround with team members. 4. Inform customers about new features and functionality while installing our...


  • Gandhinagar, India GJ Tech solutions Pvt Ltd Full time

    **GJ Tech Solutions Pvt Ltd.**The company offers a diverse range of services including chat support, social media marketing, graphic design, and website development. **Title**: Customer Care Executive(Chat Support, Non-Voice) **Experience**: Fresher to 2 years **Location**:5th Floor, BIFC, Brigade, GIFT CITY, Gandhinagar **Skills**: Good communication...


  • Gandhinagar, India ONLINELR Full time

    Provide support over the phone & AnyDesk - Create a support video - Help new users with account setup - Provide demo to new users - WhatsApp and chat support - Followup with clients - Your basic salary will be **15,000 Rs. per month + Commission Pay (7.5 %-12.5 %) on sales**: - You need to ensure sales target of **30,000 Rs. per month**: - Physical...


  • Gandhinagar, Gujarat, India Sumitomo Mitsui Banking Corporation (SMBC) Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Sumitomo Mitsui Banking CorporationPerforming due diligence on new customer, screening, requesting the KYC information from the customer, review the documents received and updating all the relevant information into the KYC workflow system.Undertaking review of KYC documents for their Periodic review, Re-KYC and liaising with the customer to obtain requisite...


  • Gandhinagar, Gujarat, India Biz Accounting and Support Pvt Ltd Full time ₹ 4,50,000 - ₹ 5,00,000 per year

    Exciting Career Opportunity with Amrit Ocean Resort, A Luxury Spa Resort (US Market Support – India Based)Are you passionate about hospitality and sales? Here's your chance to represent a world-class luxury spa resort in Florida—while working from IndiaWe are hiring Sales & Client Support Managers to join our team in Gandhinagar, Gujarat, where you will...


  • Gandhinagar, India GJ TECH SOLUTION PVT LTD Full time

    **We are hiring for Chat Support Executive !!!** **Greetings from GJ Tech Solutions Pvt.Ltd !!** **About Company**: GJ TECH is established as a leading customer service solutions provider firm that offers value-added solutions that help organizations improve customer engagement and business outcomes. **Job Summary**: **Responsibilities**: - Respond to...


  • Gandhinagar, India Etech Global Services Full time

    Job Title:Customer Service Representative SummaryCSRs on this program will be responsible for interacting with customers to provide and process information in response to a service inquiry, concerns, and requests about their hotel reservation(s). This role is also responsible for executing and accurately utilizing applications (Zendesk, NICE Incontact) as...