Customer Support Executive

3 days ago


Pune Maharashtra, India Elite Business Solutions Full time

Job Title: Customer Service Associate (Voice)

**Location**: Viman Nagar Pune
We are hiring Customer Service Associates for a voice process. Join us to assist customers with their flight-related queries and provide excellent service.

**Key Responsibilities**:

- Manage ticket booking, cancellations, and flight delay inquiries.
- Resolve queries related to refunds and baggage.
- Provide flight-related information to customers.

**Qualifications**:

- HSC or Graduate.

**Salary**:

- **CTC**: ₹15,000
- **In-hand**: ₹12,600

**Extra Benefits**:

- Incentives based on performance.
- Highest overtime pay in the industry.

**Shift & Week Off**:

- 6-day working schedule with rotational 24x7 shifts (including night shifts).
- 1 rotational week off.

**Communication Skills**:

- Fluent English communication is mandatory.

**Transport Facility**:

- One-side transport is available during night shifts.

**How to Apply**:
Walk-in interviews are ongoing
- Mention "Customer Support Pune" in your message.

Join our team and grow your career in customer service

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹12,500.00 - ₹15,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Morning shift
- Night shift
- Rotational shift

Supplemental Pay:

- Overtime pay
- Performance bonus
- Yearly bonus

Work Location: In person

**Speak with the employer**
+91 7505703939



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