Customer Service Representative

2 days ago

Ernakulam, India VTR INDUSTRIES PVT LTD Full time

We are professional, agile, professional and our goal is to At VTR Industries, we pride ourselves on providing a dynamic and innovative work environment that fosters growth, creativity, and teamwork. We offer competitive salaries and benefits, opportunities for advancement, and a supportive and collaborative culture that values diversity and inclusivity..

Our work environment includes:

- Growth opportunities
- Modern office setting

Customer Service Representative

**Duties**:

- Provide exceptional customer service and support to clients
- Handle incoming calls and inquiries from customers
- Assist customers with product information, pricing, and order processing
- Resolve customer complaints or issues in a professional and timely manner
- Maintain accurate customer records and update information as needed
- Collaborate with other departments to ensure customer satisfaction
- Follow up with customers to ensure their needs are met

**Skills**:

- Excellent communication skills, both verbal and written
- Strong sales and telemarketing abilities
- Proficient in using technology for sales purposes
- Ability to effectively communicate in English
- Experience in inside sales or technical sales is a plus
- Comfortable with outbound calling to generate leads and close sales
- Ability to quickly learn and navigate software systems
- Strong business development skills

If you are a motivated individual with a passion for providing exceptional customer service, we want to hear from you Join our team as a Customer Service Representative and be part of a dynamic and growing company.

**Job Types**: Full-time, Permanent

**Salary**: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Paid sick time
- Paid time off

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (required)
- Hindi (preferred)

Ability to Commute:

- Ernakulam, Kerala (required)

Work Location: In person

**Speak with the employer**

+91 8373052924

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