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Certified Soft Skills

2 weeks ago

Bengaluru Karnataka, India ProTribe Global Private Limited Full time

**Key Responsibilities**:

- Design and deliver soft skills and behavioral sales training programs aligned with business goals
- Conduct training need analysis to identify gaps in communication, presentation, and sales effectiveness
- Create and implement learning content using practical tools like role-plays, simulations, and workshops
- Facilitate engaging sessions focused on customer interaction, active listening, empathy, and persuasive communication
- Track and assess training effectiveness through quizzes, feedback, and performance metrics
- Use digital tools, e-learning platforms, and LMS to support blended learning models
- Provide ongoing coaching to enhance communication confidence and customer relationship management
- Stay informed about industry trends in customer behavior, sales conversations, and learning practices
- Maintain reports and documentation for training activities, feedback, and improvements

**Qualifications & Experience**:

- Bachelor's degree in any discipline (preferred: Business, HR, Communication, Psychology)
- **2-5 years of experience** in soft skills or sales training, preferably in EdTech or BFSI
- Certified in Soft Skills Training / Train the Trainer (TTT) or equivalent
- Exposure to sales or customer service environments is a strong plus
- Proficiency with MS Office, Zoom/Google Meet, and LMS tools

**Job Types**: Full-time, Permanent

Pay: ₹231,812.80 - ₹1,300,000.00 per year

**Benefits**:

- Health insurance
- Paid time off
- Provident Fund

Application Question(s):

- Have you delivered training programs specifically in the BFSI or EdTech domain? What were some key challenges?
- Let me know your current and expected salary and Notice period

Work Location: In person