Customer Service Executive

3 days ago


Bandra Mumbai Maharashtra, India High Career Full time

THIS IS FOR A PHARMACEUTICAL INDUSTRY

5 DAYS WORKING

WORKING TIME; 9:30AM - 5:30AM

LOCATION; BKC

Role and Responsibilities

This role will be responsible for:

- Processing of sales orders in ERP
- Well versed with Sea & Air Freight processes
- Liaison with CHA and Freight forwarders for smooth clearance & execution of Shipments
- Handle Export documentation for Customs Purpose and Shipping Documents ( i.e Invoices, Packing list, Bill of Lading, Certificate of Origin) to customers and other Related Paperwork
- Handling export complaints
- Co-ordinate internally with Imports, Sales and Accounts team
- Handling Insurance Claims for Transit Damage cases
- Maintaining reports

Preferred Skills
- Good communication skills in English
- Pleasant personality
- Computer knowledge of Microsoft Office
- Good typing speed.

Qualifications and Education Requirements

Any Graduate

Certificate Course in Export Import Management

**Job Types**: Full-time, Permanent

**Salary**: Up to ₹700,000.00 per year

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer service: 6 years (preferred)

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**

+91 8928999160



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