Chat Support Executive

2 days ago


Salem, India Kudometrics Technologies Private Limited Full time

1 to 3 years of experience
- Fluency in English is mandatory.
- Approaching problems in a logical way, taking the time to listen and understand what the customer needs and find an appropriate solution.
- Attention to Detail.
- Should have excellent communication skill.
- Checking the order status.
- Identify customer needs and help customers use specific features.
- Update our internal databases with information about technical issues and useful discussions with customers.
- Monitor customer complaints on social media and reach out to provide assistance.
- Inform customers about new features and functionalities.
- Follow up with customers to ensure their technical issues are resolved.
- Gather customer feedback and share with our Product, Sales and Marketing teams.
- **Work from home**:

- Initially two month need to come office for training.

**Salary**: ₹228,000.00 - ₹324,000.00 per year

Schedule:

- Night shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Vinayagapuram, Attur, Salem - 636102, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Chat support: 1 year (preferred)
- Customer support: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**

+91-XXXXXXXXXX



  • Salem, Tamil Nadu, India beBeeTechnical Full time ₹ 40,00,000 - ₹ 80,00,000

    We are currently hiring for a skilled communicator fluent in multiple languages to join our client's help desk team.As an Associate – Technical Support, you'll be the first point of contact for users across global regions, handling technical support related to mobile devices and services through calls, emails, and chats.Key Responsibilities:Provide...


  • Salem, Tamil Nadu, India beBeeSupport Full time ₹ 8,00,000 - ₹ 14,00,000

    Technical Support SpecialistSakon simplifies business communications and cloud ecosystems worldwide.The Mobility Support Desk bridges the gap between clients and technical solutions. It's the first point of contact for users facing issues with technology, software, or services.This role will handle and take ownership of multiple customer support activities,...


  • Salem, Tamil Nadu, India beBeeSpanish Full time ₹ 30,00,000 - ₹ 40,00,000

    Job OpportunityWe are seeking a skilled professional to handle chat and email interactions with clients in Spanish/Italian (Non-voice process).The ideal candidate will possess excellent communication skills in English, as well as good communication skills in Spanish/Italian (B1 level).Responsibilities include:Handling chats and emails with clients in...


  • Salem, Tamil Nadu, India beBeeCustomerSupport Full time ₹ 8,00,000 - ₹ 12,00,000

    Are you looking for a role that requires strong problem-solving skills and attention to detail?We have an exciting opportunity for a Customer Support Specialist to join our team!In this role, you will be responsible for responding to customer inquiries via phone, email, or chat.You will work closely with customers to diagnose and resolve their issues in a...


  • Salem, Tamil Nadu, India beBeeSupport Full time ₹ 9,00,000 - ₹ 12,00,000

    Job OverviewThe primary objective of this role is to provide exceptional support services to clients experiencing technical issues with our SaaS product.This position requires a high level of technical expertise, strong communication skills and the ability to work effectively in a fast-paced environment.ResponsibilitiesDetermine the root cause of client...

  • Support Specialist

    2 weeks ago


    Salem, Tamil Nadu, India beBeeCustomerService Full time ₹ 4,00,000 - ₹ 6,00,000

    Job OpportunityWe are seeking a highly skilled Customer Service Representative to provide exceptional support to our clients.About the Role:The ideal candidate will have a strong passion for delivering excellent service, with the ability to communicate effectively in multiple languages.Key Responsibilities:Provide timely and effective support to customers...


  • Salem, India Aigentity Full time

    Are you a customer-focused professional with excellent communication skills? We’re looking for a Customer Support Representative to join our team and provide exceptional service to our clients. If you’re passionate about helping others and solving problems, we want to hear from you!What You’ll DoRespond to customer inquiries via email, chat, and...

  • Support Specialist

    2 weeks ago


    Salem, Tamil Nadu, India beBeeSupport Full time ₹ 4,00,000 - ₹ 8,00,000

    Customer Service Representative Job Description\At our company, we are seeking a highly skilled and experienced Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service through various communication channels.\Key Responsibilities:\Handle inbound and outbound customer calls in Korean...


  • Salem, Tamil Nadu, India beBeeSupport Full time ₹ 8,00,000 - ₹ 10,00,000

    Our ideal candidate is a problem-solver who thrives in fast-paced environments.We're looking for someone to be the first point of contact for educators, school administrators, and tech coordinators seeking support.ResponsibilitiesHandle initial and escalated support requests via email, chat, and occasional phone supportTroubleshoot technical issues across...


  • Salem, Tamil Nadu, India beBeeTechnical Full time ₹ 14,00,000 - ₹ 19,00,000

    As a senior IT professional, you will play a pivotal role in delivering exceptional support to our global user base.You are a technical resource and a trusted problem solver who resolves complex issues and elevates the overall performance of the service desk by modeling excellence in execution, documentation, and customer care.The service desk supports a...