IT Operations Associate

24 hours ago


Harmu Housing Colony Ranchi Jharkhand, India COMPUTER Ed. Ranchi Full time

**The IT Operations Associate (Female) will be responsible for managing the organization's IT operations.**

**Location : Ranchi (NOT REMOTELY)**

Role: Technical Operations
Industry Type: IT Services & Consulting
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Operations Support

**Key Responsibilities**:

- Coordinates with the team members and clients to implement technologies.**:

- Create and maintain documentation, including business requirements, process flows, and data models.
- Conduct data analysis to support decision-making.
- Proactively address operational challenges.

**Skillset Required**:

- Knowledge of HTML, CSS, JavaScript, Database is mandatory.**:

- Familiarity with project management methodologies.
- Ability to collaborate with cross-functional teams and communicate effectively.
- Strong problem-solving skills.
- Ability to analyze problems and create solutions.
- Ability to work independently and as part of a team.

**Experience & Education**:

- 2+ years of experience in IT/Software Support.**:

- Experience in IT Field Service activities.
- Experience in business process analysis and improvement.**:

- Bachelors degree in Computer Science, Business Administration or a related field.**

**Speak with the Employer : 9835310900**

**Job Types**: Full-time, Permanent

Pay: ₹180,000.00 - ₹216,000.00 per year

**Benefits**:

- Leave encashment
- Paid sick time

Shift:

- Day shift

**Experience**:

- Customer support: 2 years (preferred)
- Customer relationship management: 2 years (preferred)
- IT support: 2 years (preferred)

Work Location: In person

Application Deadline: 06/01/2025


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