Front Desk Executive

3 days ago

Gwalior Madhya Pradesh, India Elses Digital System Pvt Ltd Full time

**Job Title**: Front Desk Executive
**Company**: OPPO Mobile India Pvt. Ltd.
**Location**: Gwalior (Service Center)
**Salary**: ₹15,000 - ₹20,000 (Monthly)
**Employment Type**: Full-Time

**Job Summary**:
**Key Responsibilities**:

- Greet and assist walk-in customers at the service center.
- Register customer complaints and assign tokens or job cards.
- Answer incoming calls and handle customer inquiries effectively.
- Provide information about product servicing, warranty, and repair timelines.
- Coordinate with technicians and service team for timely updates.
- Maintain daily logs of customer visits and service details.
- Ensure the reception area is tidy and professional at all times.

**Requirements**:

- Minimum qualification: Graduate preferred.
- 1+ year of experience in a customer service/front desk role preferred.
- Good verbal communication in Hindi; Basic English skills are a plus.
- Proficient in using computers and MS Office (Excel, Word).
- Presentable, polite, and customer-service oriented.
- Ability to work independently and in a team.

**Perks & Benefits**:

- Fixed monthly salary (₹15,000-₹20,000)
- Performance-based incentives
- PF & ESIC
- Professional growth and learning opportunities

**How to Apply**:
Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

Application Deadline: 28/06/2025
Expected Start Date: 30/06/2025

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