Facility Executive

14 hours ago

Chennai Tamil Nadu, India KLP Projects Private Limited Full time

Responsibilities
Helpdesk/Mailroom Operations
To provide management advice on Helpdesk/Mailroom for escalated issues during the shift
To ensure immediate response to all priority calls from employees and Siebel team during the shift and follow escalation process.
To ensure accident or crises management is addressed immediately.
Front Office Operations
To provide management advice for Front Office for escalated issues during the shift.
To ensure immediate response to all priority calls during the shift and follow escalation process.
To take rounds of front office, lobby area, rest rooms to ensure a high standard of housekeeping & upkeep.
To ensure immediate response to all priority calls during the shift and follow escalation process.
Security Operations
Attending the shift briefing
To ensure Security muster, deployment and make sure to acknowledge on the register for any penalties/comments for the improvement in security services.
To ensure that the security related issues are discussed with security assignment manager and also on priority for the shift and ensure there is an action and tracking for the issue closure.
To ensure the Grooming of the staff
To manage the overall key room, clock room and time office operations.
To ensure weekly training is imparted and staff grooming standard is maintained.
Answering the employees query on phone and mails replying.
Ensure to implement all process/ procedures on ground effectively.
Housekeeping Operations
Attending the shift briefing
To ensure Housekeeping muster, deployment and ensure acknowledgment on the register for and penalties/comments for the improvement in housekeeping service
To ensure that the housekeeping duty manager or housekeeping in-charge of the facility is being updated on the client’s.
To ensure that the housekeeping related issues are discussed with housekeeping duty manager and also on priority for the shift and ensure there is an action and tracking for the issue closure.
To ensure a facility walk through to check on all rest rooms, breakout area, workstations, meeting rooms, cabins, common areas, development areas for the quality of the housekeeping services.
Escalate Facility Manager and then Accenture Lead on escalations.
Answering the employees query on phone and mails replying.
General Operations
To ensure upkeep of breakout area & reprographic equipment’s at all times and take necessary actions as required.
To ensure all such communication is entered in the duty manager log book to inform the next shift person. Proper handing over and taking over to be done.
To go for facility, walk around and ensure Walk around map & Guide is followed and maintained.
To adhere to Accenture Policies, Processes & procedures and also the statutory documents
Should govern overall pest control, carpet maintenance, Wellness room, Ambulance, Indoor plants, Recreation room and Gym activities.
Should conduct all the scheduled meeting and focus meets with projects as per calendar.
Should participate and manage half yearly fire drill.
All daily, weekly and monthly reports to be shared on time.
All the relevant checklist to be governed and maintained as per requirement.

**Salary**: ₹16,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

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