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Reservation Executive

2 weeks ago

Udaipur, India Forehotels.com Full time

**The Hotel Overview**

**The hotel** located in the picturesque city of Udaipur, Rajasthan, is a heritage hotel offering a blend of timeless architecture and modern amenities. Known for its exceptional service, scenic views of Lake Pichola, and traditional Rajasthani hospitality, we provides a tranquil and luxurious retreat for guests.

**Job Description: Female Reservation Executive**

**Location**: Udaipur, Rajasthan
**Salary**: ₹22,000 - ₹24,000 (inclusive of service charge)
**Additional Benefits**: Tips, complimentary food, and accommodation

**Key Responsibilities**
- **Reservation Management**:

- Ensure accurate and timely updates of bookings in the hotel’s reservation system.
- Coordinate with other departments to ensure guest requests are fulfilled.
- **Customer Interaction**:

- Provide detailed information to guests about room types, rates, packages, and hotel amenities.
- Maintain professional and courteous communication with guests at all times.
- **Sales & Upselling**:

- Promote special offers and upsell higher-category rooms to maximize revenue.
- Identify guest preferences and suggest personalized solutions.
- **Administrative Duties**:

- Generate daily and monthly reports for occupancy and revenue.
- Assist in managing cancellations, refunds, and changes to reservations.
- **Problem Solving**:

- Address guest complaints or special requests related to reservations effectively and promptly.

**Desired Skills & Qualifications**
- **Education**: Bachelor’s degree in Hospitality Management or equivalent preferred.
- **Experience**: 1-3 years in hotel reservation or front office roles.
- **Skills**:

- Proficiency in hotel reservation software and MS Office.
- Strong communication and interpersonal skills.
- Attention to detail and excellent organizational abilities.
- **Personality**: Friendly, customer-focused, and able to handle pressure gracefully.

Pay: ₹20,000.00 - ₹24,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Day shift

**Experience**:

- total work: 2 years (preferred)

Work Location: In person

**Speak with the employer**
+91 9004019894