Fincrime Escalations Officer

2 weeks ago


Bengaluru Karnataka, India Revolut Full time

**About Revolut**

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 65+ million customers get more from their money every day.

As we continue our lightning-fast growth,‌ 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work. So far, we have 10,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

**About the role**

Our Compliance team blends regulatory expertise with data-driven thinking to make sure our products meet legal and policy requirements and deliver real value to customers. In a fast-moving, digital environment, they stay one step ahead by finding smart, scalable ways to manage conduct risk.

We’re looking for a Financial Crime Escalations Officer to ensure effective and compliant review of cases escalated to the second line of defence. You'll perform assessments, make decisions for cases, and provide financial crime compliance oversight.

Up for the challenge? Let's get in touch.

**What you'll be doing**
- Acting as the escalation point and ensuring high-quality review of cases escalated to second line of defence (sanctions, KYC/KYB, or AML/CTF)
- Supporting responses to regulatory inquiries, other requests from local authorities, and statutory reporting
- Responding to other queries where a second line of defence review is needed
- Supporting management reporting and other financial crime compliance oversight activities
- Working with MLROs, escalating significant cases, and reporting trends
- Monitoring and detecting rare and/or new patterns
- Participating and collaborating with management as needed in projects, training, and implementation of new processes
- Reviewing policies and procedures, advising if changes are required

**What you'll need**
- Fluency in English and Japanese
- Excellent communication and writing skills
- A background as a Compliance or FinCrime officer in a major financial institution
- Expertise in FinCrime operations
- Demonstrated ability to act as the escalation point for high-risk cases
- Deep knowledge of AML and sanctions regulations
- Proficiency with internal and external systems and databases to conduct investigations
- Solid problem-solving and decision-making capabilities
- The ability to analyse complex information to identify key issues and drive resolution
- Confidence presenting risk-mitigating proposals effectively to senior stakeholders

**Nice to have**
- Experience with Jira, Confluence, Slack, and Excel

**_ We won't ask for payment or personal financial information during the hiring process._**_ If anyone does ask you for this, it’s a scam. Report it immediately._



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