Customer Care Executive

2 weeks ago


Mohali Punjab, India Brighthead IT PVT. LTD. Full time

We are looking for a Customer Care Executive to join our team. You will help customers, answer their questions, and make sure they have a good experience. If you enjoy talking to people and are good at communicating, we want to hear from you

**Responsibilities**:

- Share clear and correct details about our products and services.
- Solve customer problems quickly and work with other teams if needed.
- Learn about our products, services, and policies.
- Make sure your responses meet our quality standards.
- Keep a record of all customer interactions.
- Gather feedback from customers to help us improve.
- Handle multiple tasks with care and attention.

**Qualifications**:

- High school diploma or equivalent; a bachelor’s degree is a plus.
- Strong communication skills, both written and verbal.
- Ability to stay calm and professional while handling customer concerns.
- Good problem-solving and multitasking abilities.
- Prior customer service experience is a bonus but not required.
- A positive attitude and willingness to learn.

Pay: Up to ₹35,000.00 per month

Schedule:

- Night shift
- US shift

Work Location: In person

Application Deadline: 14/12/2024



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