Customer Call Representative

2 weeks ago


Mumbai Maharashtra, India Femina Flaunt Studio Salon Full time

Manage large amounts of inbound and outbound calls in a timely manner
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Previous experience in a customer support role
- Track record of over-achieving quota
- Strong phone and verbal communication skills along with active listening
- Familiarity with CRM systems and practices
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively

**Job Types**: Full-time, Permanent

Pay: ₹10,341.71 - ₹21,000.00 per month

Schedule:

- Day shift
- Morning shift

**Experience**:

- total work: 1 year (preferred)
- Call center: 1 year (preferred)
- Cold calling: 1 year (preferred)

Work Location: In person



  • Vashi, Navi Mumbai, Maharashtra, India Insight Customer Call Solutions Full time

    **Responsibilities**: - Respond to customer inquiries, concerns, and feedback - Resolve product/service issues efficiently and professionally - Provide product information, pricing, and availability - Process orders, returns, and exchanges - Escalate complex issues to senior teams - Maintain accurate customer records and feedback - Meet or exceed customer...


  • Mumbai, Maharashtra, India Waayslive Solutions Full time

    **Job description**: **Customer Service Responsibilities list**: - Manage large amounts of incoming phone calls - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right...


  • Vashi, Navi Mumbai, Maharashtra, India Altius Customer Services Pvt Ltd Full time

    Hiring for Customer Service Representative Voice Process Need excellent communication skills written and verbal Minimum 1 year of experience requied in customer service Day shift upto 25k in hand Location_ Vashi **Job Types**: Full-time, Permanent Pay: ₹20,000.00 - ₹24,000.00 per month **Benefits**: - Provident Fund **Language**: - English...


  • Malad, Mumbai, Maharashtra, India call 2 connect pvt ltd Full time

    *Customer Service Representative (For Zee 5):* *- Job Description* *Roles & Responsibilities:* - Providing product information, troubleshooting assistance and guidance on services - Resolving customer issues promptly and escalating complex problems to the appropriate department *Expected Criteria:* *Qualifications:* - Min HSC or Graduate - Should be an...


  • Malad, Mumbai, Maharashtra, India call 2 connect pvt ltd Full time

    **Insurance Process** - **SBl**: - **ICICI**: - **BAJAJ**: - **KOTAK**: - **INDIA FIRST** **Customer Sales Representatives**Roles &Responsibilities:* - Identifying and reaching out to potential customers through outbound calls - Understand the unique needs of the requirements of each customer and provide tailored solutions. - Build and maintain a strong...


  • Mumbai, Maharashtra, India Grow Foundation Full time

    **Customer Service Representative** We are looking for a motivated and customer-focused individual to join our team as a **Customer Service Representative**. You will be responsible for handling customer inquiries, resolving complaints, and providing information about products and services in a professional manner. **Responsibilities**: - Handle inbound...


  • Mumbai, India Unified CX Solutions Full time

    Unified CX Solutions is looking for experienced Call Center Customer Service and Technical Support Representatives to handle Inbound calls from existing Canadian customers. - Full-Time positions available - Shifts available between 4pm-9am IST - **Fluent in speaking, writing, and reading English Required**: - Great, secure, premier office located in...


  • Navi Mumbai, Maharashtra, India Enrolsy Full time

    Greetings! We are pleased to announce that we are hiring for a leading international call center. Location: Airoli Designation: Client Servicing Representative Qualification: HSC / Any Graduduate Only **FEMALE **can apply. Should have 1 year of experience in International Call Center. Job Profile: - Place outbound calls to customers to interact with...


  • Mumbai, Maharashtra, India Get Structured Consulting Services Pvt. Ltd. Full time

    Responsibilities - Make Calls to connect with leads in real time - Reply to Direct Chats to connect with them in real-time - Maintaining and following Sales processes and SOPs - Handling inquiries through Inbound Calls & Chat. - Build High-quality relationships with Prospects, Customers, and teams. - Maintain CRM database - Gather leads and customer...


  • Navi Mumbai, Maharashtra, India Triedge Solution Full time

    Position: - Customer Service Representative Location: - Navi Mumbai **Responsibilities**: - **Responsibilities** ? Handling inbound and outbound calls. ? Receive calls and record significant information. ? Address problems and requests by transmitting information or providing solutions. ? Enter data in the computer system and maintain logs,...