Customer Service Representative

4 days ago


Mumbai Maharashtra, India Get Structured Consulting Services Pvt. Ltd. Full time

Responsibilities
- Make Calls to connect with leads in real time
- Reply to Direct Chats to connect with them in real-time
- Maintaining and following Sales processes and SOPs
- Handling inquiries through Inbound Calls & Chat.
- Build High-quality relationships with Prospects, Customers, and teams.
- Maintain CRM database
- Gather leads and customer information and update in CRM
- Work with team to reach goals
- Should be able to work late or come early if the work assigned is not completed
- Provide correct recommendations, and information to the leads and customers
- Participation in Team building activities and HR events
- Lead Management
- Lead Mining
- Achieve Target
- Coordinate with teams and ensure that the customer experience is not hampered

**Requirements**:

- Minimum High School completed
- Graduate preferred
- 1+ Sales & Customer Service Experience
- Good Communication skills written and verbal. Persuasive speaking skills
- Thorough understanding of prospecting and negotiation techniques
- Self-control and Self-motivated
- Empathy, Adaptability, Attentiveness, Patience & Ability to use Positive language
- Effective Listening & Time management skills
- Willingness to Improve & ability to admit when you don’t have an answer or when you are wrong, Ability to receive feedback

Pay: ₹35,000.00 - ₹40,000.00 per month

Schedule:

- Day shift

Application Question(s):

- Do you have sales and customer service experience?
- Are you okay to work at Mumbai office?
- Are you okay to work 6 days a week?
- How many years of experience do you have as a Customer Service Representative?

Work Location: In person



  • Vashi, Navi Mumbai, Maharashtra, India Altius Customer Services Pvt Ltd Full time

    Hiring for Customer Service Representative Note; ONLY KANNADA LANGUAGE REQUIRED Minimum 6 month of experience requied in customer service Day shift upto 22k in hand Location_ Vashi **Job Types**: Full-time, Permanent Pay: ₹16,000.00 - ₹22,000.00 per month **Benefits**: - Provident Fund **Language**: - English (preferred) - Kannada...


  • Vashi, Navi Mumbai, Maharashtra, India Insight Customer Call Solutions Full time

    **Responsibilities**: - Respond to customer inquiries, concerns, and feedback - Resolve product/service issues efficiently and professionally - Provide product information, pricing, and availability - Process orders, returns, and exchanges - Escalate complex issues to senior teams - Maintain accurate customer records and feedback - Meet or exceed customer...


  • Mumbai, Maharashtra, India Grow Foundation Full time

    **Customer Service Representative** We are looking for a motivated and customer-focused individual to join our team as a **Customer Service Representative**. You will be responsible for handling customer inquiries, resolving complaints, and providing information about products and services in a professional manner. **Responsibilities**: - Handle inbound...


  • Mumbai, Maharashtra, India Precise Infotech Solution Full time

    Job Title: Customer Service Representative Location: Thane West Qualifications: HSC pass or equivalent Age Limit: Up to 35 years **Job Description**: We are seeking a dedicated and motivated Customer Service Representative to join our team in Thane West. Key Responsibilities: Resolve customer issues efficiently and effectively. Maintain a high level of...


  • Marol, Mumbai, Maharashtra, India TrueMeds Full time

    Urgent Hiring - Customer Service Representative (TruMeds, Andheri) We are looking for experienced Customer Service Representatives at TruMeds, Andheri. Role: Customer Service Representative Location: Andheri, Mumbai Qualification: HSC & above Experience: 6 months+ in Customer Service / Voice Process **Salary**: As per last drawn &...


  • Malad, Mumbai, Maharashtra, India Accentuate Technologies Full time

    Problem resolutionCustomer service representatives help customers resolve issues and complaints. They may try to identify the root cause of a problem and provide a solution. - Product knowledgeCustomer service representatives need to have a good understanding of the company's products and services. They may use this knowledge to answer customer questions and...


  • Kurla, Mumbai, Maharashtra, India Madhuban toyota Full time

    We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and...


  • Vashi, Navi Mumbai, Maharashtra, India Altius Customer Services Pvt Ltd Full time

    Resolves product or service problems by investigating the customer's complaint, determining the cause of the problem, selecting and explaining the best solution for the problem, expediting correction or adjustment, and following up to ensure resolution and customer satisfaction. **Job Types**: Full-time, Permanent Pay: ₹15,000.00 - ₹18,000.00 per...


  • Bandra, Mumbai, Maharashtra, India H.K.Jewels Pvt.Ltd Full time

    A customer service representative's job is to interact with customers to answer questions, resolve complaints, and provide information about products and services. Customer service representatives are the face of a company and are expected to be professional, helpful, and personable. Here are some responsibilities of a customer service representative: -...


  • Bandra East, Mumbai, Maharashtra, India Krowmaerd Private Limited Full time

    Our client, a leading real estate and asset management company, is committed to delivering exceptional services to our clients. They are looking for a well-spoken service representative to be responsible for soliciting sales and Marketing over the telephone. The customer representative's responsibilities include contacting potential customers, reading from a...