Capacity Planner

Company Description

Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or hard of hearding, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. If you identify with any of the following communities do not hesitate to register.

Company Name: FIS Global

**Job Description**:
**Position Type**:
Full time
**Type Of Hire**:
Experienced (relevant combo of work and education)
**Education Desired**:
Bachelor's Degree
**Travel Percentage**:
0%
**Capacity Planner Senior - 6 - 12 years - Bangalore /Chennai/ Pune**

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

**About the team**

Capacity Management aims to ensure that the capacity of IT services and the IT infrastructure is able to deliver the agreed service level targets in a cost effective and timely manner. The Capacity Management process considers all resources required to deliver the IT service, and plans for short, medium and long term business requirements.

**What you will be doing**:

- Monitor capacity requirements and usage of IT infrastructure and services
- produce capacity analyses and plans in support of projects within the organization
- review Forward Schedule of Change, attend Change Advisory Board meetings and assess changes for their impact on capacity and its performance
- capable of writing formal proposals as well as justification documents for capacity recommendations
- provide advice and guidance to other departments to help them optimize best use of resources
- ensure all issues affecting capacity analyses and planning are communicated in a timely and efficient manner
- Understanding the current usage of the infrastructure and IT services, and the maximum capacity of each component
- liaise with and assist internal customers in identifying and planning their current and future capacity requirements; ensure capacity demand from the client is properly captured

**What you bring**:

- Produce a capacity design and plan discussing the ability of the IT infrastructure to
- Meet the performance and capacity requirements of the business
- Strong Service Management knowledge
- Should have a high-level knowledge on IT related technologies such as Servers and systems, and storage, Networks
- Strong ITSM Process depth and breadth for Capacity management function
- Responsible for the monitoring of capacity issues, developing effective capacity plans, ensuring that
- ITIL
- Densify
- Project Management
- SQL
- VMWare
- Reporting tools (Power BI\Tableau)
- Basic cloud concepts

**What we offer you**:

- A range of benefits designed to help support your lifestyle and wellbeing
- A multi-faceted job with a broad spectrum of responsibilities
- A modern international work environment and a dedicated and innovative team
- A broad range of professional education and personal development possibilities - FIS is your final career step

**Privacy Statement**

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

**Sourcing Model**

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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