Non Voice Customer Support Representative

5 days ago

Marathahalli Bengaluru Karnataka, India Talent Crafters Solutions Limited Company Full time

**Job Role**: Non Voice Customer Support Representative
**Education Qualification**: Have at least a 12th pass
**Experience**: Freshers are eligible
**Salary**: 15,000 to 16,000
**Note**: Have good English communication skills (both oral and written) and Work experience is not required.

**Job RESPONSIBILITIES**:

- Maintain data entry requirements by following data program techniques and procedures.
- Process customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.
- Enter customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format.
- Verify entered customer and account data by reviewing, correcting, deleting, or reentering data; combining data from both systems when account information is incomplete; purging files to eliminate duplication of data.
- Test customer and account system changes and upgrades by inputting new data; reviewing output.
- Secure information by completing data base backups.
- Maintain operations by following policies and procedures; reporting needed changes.
- Maintain customer confidence and protects operations by keeping information confidential.
- Contribute to team effort by accomplishing related results as needed.

**Salary**: ₹15,000.00 - ₹16,000.00 per month

Schedule:

- Day shift
- Rotational shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- Good English (preferred)

Work Location: In person

**Speak with the employer**

+91 9160958975

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