Customer Support

1 week ago

Bengaluru, India Maan Source Full time

We are Looking Customer Support - Non Voice in Bangalore with1yr Experience into Non Voice Only, With Excellent Communication.

**Responsibilities**
- Take ownership of the tickets and resolve the inquiry to customer’s expectations to deepen the relationship and achieve highest level of customer satisfaction
- Deliver extraordinary service by responding to questions concerning signups, bank and card interest rates, managing disputes and others
- Keeping records of customer interactions, transactions, comments, and complaints.
- Build rapport quickly with customers/clients and put them at ease
- Proven high initiative and energy level with good influencing, decision-making and collaboration skills
- Deliver on Customer Service Metrics as Per Goals ( Customer Satisfaction, Value Generation, Query Resolution, Call Handling Time, Quality etc.)
- Keeping yourself updated on company products to effectively manage customer queries

**Required Skills**:

- Graduation
- 1 year to 3 years of experience working into **Non Voice **only
- Demonstrated ability to handle highly complex and manual queries, excel knowledge
- Open to work in shifts (rotational day and night shifts).
- This is full-time, work from an office opportunity based out of Bangalore.
- **No Cab facility** will be provided but **shift allowance will be provided.**:

- **Location**: Outer Ring Rd, Devarabisanahalli, Bengaluru

**Salary**: ₹25,000.00 - ₹34,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (required)

**Experience**:

- into Non Voice only: 1 year (required)

**Language**:

- Excellent English (required)

License/Certification:

- able to handle highly complex&manual queries, excel knowledg (required)
- Open to work in shifts (rotational day and night shifts). (required)
- Comfortable with full-time, work from an office in bangalore (required)
- shift allowance will be provided but no Cab Facility (required)
- Corporate Card/Credit Card Servicing knowledge is preferred (preferred)
- Comfortable with Location: Devarabisanahalli, Bengaluru (required)
- Comfortable with Ctc 3 to 4lacs (required)

**Speak with the employer**

+91 7717328074

  • International Voice/ Nonvoice Support

    4 days ago

    Bellandur, Bengaluru, Karnataka, India Customer support services Full time

    **Job Title: International Customer Support Specialist (Chat & Voice)** **Job Summary**: **Key Responsibilities**: - **Problem Resolution**: Diagnose and troubleshoot a wide range of customer problems, including technical issues, billing inquiries, product questions, and service-related concerns. - **Product Knowledge**: Develop and maintain a deep...

  • Customer Support

    2 weeks ago

    Bengaluru, Karnataka, India Child Support Foundation Full time

    Company Name: - Altruist Technology Private Limited Process: - Ezeetap HQ Role: - Customer Support Qualification: - Degree Mandatory Language: - English and Hindi Experience: - 1 Years of Experience in Customer Support Salary: - 23KCTC Location: - Kudlu Gate, Krishna Reddy Industrial Area, Hosapalaya, Muneshwara Nagar, Bengaluru, Karnataka...

  • Customer Support Associate

    4 days ago

    Bengaluru, India Child Support Foundation Full time

    Role-customer support Associate qualification-puc/Graduate Languages-english Hindi sal-17000-20000 **Job Types**: Full-time, Permanent, Fresher Schedule: - Day shift - Monday to Friday - Morning shift Ability to commute/relocate: - Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required) **Education**: - Higher...

  • Customer Support Executive

    2 weeks ago

    Bengaluru, India Child Support Foundation Full time

    Hindi is mandatory - Initiating calls with potential customers over the phone. - Asking questions to engage customers and keep the conversation going. - Listening to the customers' needs to generate repeat sales. - Gathering and documenting customer information, payment methods, purchases, and reactions to products. - Keeping up to date on all products and...

  • Customer Support Associate

    2 weeks ago

    Bengaluru, Karnataka, India Child Support Foundation Full time

    1. **Job Title: International Customer support** 2. Quantification - PUC and Graduate (Bangalore University) 3. Pay Grade: 18K -32K take home 4. Shift Timing: Rotation shift 5. Free Transportation within 20Km 6. Language: Excellent English + Any Regional languages 7. Working days: 5 Days working 2 rotational week off. 8. Benefits: Cab for within 20 Km 9. 3...

  • Customer Support

    4 days ago

    Bengaluru, Karnataka, India Child Support Foundation Full time

    Company Name: - Startek Ageis BPO Process: - Phone Pe(Voice ) Qualification: - Graduates Languages: - English and Hindi Experinece: - 0-1 Years of Exerinece in BPO Shifts: - Rotational Shift Female: - 7AM - 8PM Male: - 7AM - 12AM Salary: - 23,000/- CTC + Quarterly Bonus 3,894 Location: - Shivaji Nagar Pay: ₹23,000.00 per...

  • Customer Support Representative

    6 days ago

    Bengaluru, Karnataka, India Child Support Foundation Full time

    Responsible to handle the queries and complaints from Flipkart customers on inbound calls. - Provide information including Delivery time and other queries related to the product. - Fulfill invoice requests on purchased products. - Should have a minimum of 1 Year experience in BPO. - Should be proficient in spoken English and Hindi. Pay: ₹15,000.00 -...

  • Customer Care Executive

    3 days ago

    Bengaluru, Karnataka, India STARTEK Aegis Customer Support Services Pvt. Ltd Full time

    **Hiring Immediate Joiners** **Key Responsibilities**: - Manage customer interactions efficiently across various processes such as FKBO, Berger, PhonePe, Acer, and more. - Deliver excellent customer service in English and additional languages as required by the process. - Work in rotational shifts, adhering to the scheduled hours and rotational offs. -...

  • Customer Care Agent

    3 days ago

    Bengaluru, India 247 customer service Full time

    Hiring for International Voice Process for USA, UK and Australia shifts. For further information contact DIWAKER - 8073842848 **Job Types**: Full-time, Fresher **Salary**: From ₹17,000.00 per month **Benefits**: - Commuter assistance - Health insurance - Provident Fund Schedule: - Rotational shift - UK shift - US shift Supplemental pay types: -...

  • Customer Support Executive

    4 days ago

    Shivaji Nagar, Bengaluru, Karnataka, India Child Support Foundation Full time

    **Hiring for Voice Process** Minimum qualification - Graduate Minimum experience - 0-1 yr 6 days working ( Rotational week off) 9 hrs ( Rotational shift) Salary - 1.8 LPA to 3.5 LPA Job Location - Shivajinagar, Bangalore **Job Types**: Full-time, Permanent, Fresher Pay: ₹12,000.00 - ₹25,000.00 per month **Benefits**: - Paid sick time - Paid...