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Customer Service

2 weeks ago

Gurgaon, India Mythiksha school Full time

Listening to our B2B Customer’s concerns and handling product related complaints or
queries on TAT basis.
Contribute ideas to resolve customer problems to improve productivity.
Maintain and update customer documentation as needed.
Handle customer complaints, provide appropriate solutions and alternatives within the
time limits; follow up to ensure resolution.
Actively listen to the concerns with a Solution Oriented approach.
 Manage transactions over CRM.

**Salary**: ₹30,000.00 - ₹33,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (required)
- Hindi (required)
- Kannada (preferred)
- Tamil (preferred)