IT Infrastructure Administrator

**Description**:
The System Administrator provides hands-on day-to-day technical support for Windows, Linux systems and the infrastructure that hosts them (Storage, Backup and Virtualization), also experience with Cloud IaaS. The scope of this position includes support at the enterprise level for Windows and Linux servers, located in global and regional datacenters. This individual will be responsible for administration, monitoring, uptime, performance, security, patching and troubleshooting and participates in “On Call” rotation and Operations Center schedule.

**Basic Responsibilities**:

- Provide technical support and documentation for over 2000 Windows and Linux servers - both physical and virtual (Linux containers, VMware servers) and the infrastructure that hosts them (Dell & Supermicro hardware, SAN & NAS Storage arrays, Commvault backup platform ). Also, managing VMs residing on Private Cloud like Azure, Oracle Cloud etc.
- Working with shell scripting, Cloud automation as needed
- Install new/rebuild existing servers and configure hardware, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.
- Work with users to troubleshoot and solve operational issues.
- Assist in working with vendors and datacenter technicians for installing/troubleshooting/replacing installing/troubleshooting/replacing hardware as necessary
- Maintain Windows and Linux Server operating systems and all components/services including Authentication, DNS, File Systems, DHCP, sFTP, TCP/IP and others.
- Responsible for maintaining and deploying security patches to the server environment by following standard patching methodology
- Review the alerts generated by the monitoring systems that we have in the environment and take appropriate action
- Work with other IT groups, business leads, consultants, and other stakeholders to develop, test, and maintain procedures for Disaster Recovery (DR). Maintain technical DR readiness.
- Utilize ticketing system to address and resolve customer work requests
- Provide tuning, troubleshooting and analysis for improving environment performance
- Research and recommend innovative, and where possible, automated approaches for system administration tasks. Identify approaches that leverage resources.

**Education and Experience**:

- Bachelor’s degree in Computer Science or related discipline or equivalent work experience required.
- Any OS certification (Linux OR Window), Cloud Certifications is a plus
- Technical Skills needed:

- 4+ years of system administration experience in Red Hat Enterprise Linux or Oracle Solaris environments and experience with tasks as OS administration & Storage/Backup skills.
- Private Cloud experience in Azure & Oracle Cloud (IaaS, PaaS)
- Experience with scripting languages (bash, Perl, python).
- Advanced experience with virtualization technologies (Oracle LDOM, Solaris zones, VMware ESX)
- Advanced experience with server related technologies (e.g., RAID arrays, LVM, SAN, NAS)

**Behavioural Competencies**
- Ability to work independently in a fast-paced dynamic environment.
- Ability to effectively communicate (verbal and written correspondence) in a professional and courteous manner with technical and non-technical personnel.
- Must have exceptional customer service orientation and written and verbal communication skills.
- Experience with industry standard project management and support processes and best practices desired. Project planning and management skills, including ability to identify and assess risk to determine action.
- Excellent organization, communications, and conflict resolution skills.
- Ability to work with a diverse team and influence others and build consensus.
- Able to lead the work of project teams and train junior staff

**WHY EMERSON**

**Our Commitment to Our People**

**Across the globe, we are united by a singular Purpose**:_We drive innovation that makes the world healthier, safer, smarter, and more sustainable. _**

**We invest in our employees to ensure they have the marketplace knowledge, skills, and competencies to bring this Purpose to life while competing and leading in a global economy.**

**Our training programs focus on end-to-end development, from onboarding through senior leadership.**

**Our success is measured by the positive impact we make on people, our communities, and the world through our unwavering focus on environmental, social, and regulatory progress. **Learn more about us**

**Our Commitment to Diversity, Equity & Inclusion**

**At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers.**

**This philosophy is fundamental to living our company’s values and our responsibility