
Customer Success Executive
1 week ago
**Position
- **Customer Success Executive
**Location-** Jaipur, Ludhiana, Vijyawada
**Qualification
- **BTech (CS,IT, ECE, Instrumentation and EEE) can be considered
**Experience-** 0-2years
**Working - **Monday
- Saturday
**Roles and Responsibilities**
- Assist in the end-to-end implementation of the School ERP system for clients.
- Conduct training sessions for teachers, administrative staff, and management to ensure effective use of the ERP system.
- Assess usage, gather feedback, and provide ongoing support to the school via online interactions (web and telephonic support)
- Manage client accounts to ensure timely collections and address any billing issues.
- Maintain accurate and up-to-date records of all client interactions and activities in the CRM system.
Must Have
- Strong communication in english
- Available to join within 15 days of selection;
- Flexible to travel to client sites near by
- Rise to the need of customers to solve business problems
- Keen on a 6 day work week
**Job Types**: Full-time, Fresher
Pay: Up to ₹300,000.00 per year
**Benefits**:
- Health insurance
- Life insurance
- Paid sick time
Schedule:
- Day shift
- Fixed shift
Supplemental Pay:
- Performance bonus
- Yearly bonus
Application Question(s):
- How Good you are in HTML and Microsoft Office?
- Are you comfortable with a traveling job ?
**Education**:
- Bachelor's (preferred)
Willingness to travel:
- 25% (required)
Work Location: In person
Application Deadline: 22/09/2024
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