Telesales Executive

1 week ago

Delhi Delhi, India Dr. Anjali Hooda Full time

As a Telesales Executive, your primary responsibility is to generate sales leads and convert them into customers through outbound telephone calls. You will play a crucial role in the sales team, helping to drive revenue growth by promoting our products or services, identifying customer needs, and closing sales deals over the phone.

Key Responsibilities:
**Lead Generation**: Conduct research to identify potential leads and prospects. Use various databases and online resources to build a list of potential customers.

**Outbound Calls**: Make outbound calls to prospects, introducing the company's products or services, and explaining their benefits. Customize your pitch based on the prospect's needs and interests.

**Product Knowledge**: Acquire in-depth knowledge of the company's products or services. Be able to explain their features, advantages, and benefits clearly to potential customers.

**Qualify Leads**: Determine the level of interest and suitability of prospects. Qualify leads based on their needs, budget, and decision-making authority.

**Customer Relationship Building**: Establish and maintain a positive and professional relationship with potential customers. Address their questions and concerns effectively and provide follow-up as necessary.

**Sales Pitches**: Develop persuasive and tailored sales pitches to engage prospects and overcome objections. Use effective sales techniques to close deals.

**Targets and Quotas**: Meet or exceed monthly and quarterly sales targets and quotas. Keep accurate records of calls, leads, and sales in the CRM system.

**Market Research**: Stay informed about industry trends, competitors, and customer preferences. Use this information to refine sales strategies and identify new opportunities.

**Feedback Loop**: Provide feedback to the sales manager and product development teams regarding customer needs, objections, and market trends.

**Compliance**: Ensure compliance with all relevant regulations and company policies, including data protection and telemarketing regulations.

**Continuous Learning**: Continuously update your knowledge and skills related to sales techniques, product knowledge, and industry trends.

Qualifications:

- Proven experience in telesales or a similar sales role.
- Excellent communication and interpersonal skills.
- Strong persuasion and negotiation abilities.
- Knowledge of sales techniques and strategies.
- Familiarity with CRM software and sales tracking tools.
- Self-motivated and target-driven.
- Ability to work independently and as part of a team.
- High school diploma or equivalent; a bachelor's degree in business or a related field is a plus.

Working Conditions:

- This position primarily involves working in an office or call center environment.
- You will spend a significant amount of time on the phone, making outbound calls.
- Standard working hours with occasional flexibility to accommodate different time zones.

As a Telesales Executive, you will be a critical part of our sales team, helping to drive revenue growth and expand our customer base. Your ability to effectively communicate, build rapport with prospects, and close sales deals will be essential in achieving our sales targets and business goals.

Pay: ₹8,086.00 - ₹20,000.00 per month

Schedule:

- Morning shift

Supplemental Pay:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (required)
- Sales: 1 year (required)

**Language**:

- Hindi (preferred)
- English (preferred)

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