Admission Counselor
1 week ago
**Job Title**: Cold Caller - Education Services
**Location**: Mumbai
**Job Type**: Full-Time
**Job Summary**:
We are looking for a dynamic and persuasive Cold Caller to join our education team. The primary responsibility will be to reach out to potential students and parents to promote our educational programs and services, generate interest, and schedule counseling sessions or demos with our academic advisors.
**Key Responsibilities**:
- Make outbound calls to prospective students/parents from databases or leads provided.
- Explain and promote educational programs, courses, or services clearly and confidently.
- Understand the needs and goals of the students and recommend suitable programs.
- Set up appointments or demo classes with academic counselors or program coordinators.
- Maintain accurate records of calls, responses, and follow-ups in the CRM.
- Follow up with interested leads to nurture them through the admissions pipeline.
- Meet daily/weekly targets for calls, conversions, and appointments scheduled.
- Provide feedback on frequently asked questions or objections to improve sales strategy.
**Requirements**:
- Previous experience in cold calling, telemarketing, or student counseling (preferred).
- Excellent communication and interpersonal skills in English.
- Passion for education and helping students achieve their goals.
- Patience, persistence, and a positive attitude.
- Basic computer knowledge and experience with CRM tools is a plus.
- Ability to work independently and meet performance targets.
**Benefits**:
- Competitive salary with incentives for performance
- Training and mentorship from experienced education counselors
- Opportunities for career growth in the education industry
**Job Types**: Full-time, Permanent
Pay: ₹10,000.00 - ₹40,000.00 per month
Schedule:
- Day shift
- Morning shift
- Weekend availability
Supplemental Pay:
- Commission pay
- Performance bonus
- Yearly bonus
Work Location: In person
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