Holiday Cruise Sales Expert

3 days ago


Lower Parel Mumbai Maharashtra, India Cordelia Cruises Full time

**Immediate Joiners Preffered**

**Key Responsibilities**
- Conduct Inbound/outbound calls to potential customers and provide detailed information on cabin categories, itineraries, pricing, and onboard experiences.
- Identify customer preferences and offer tailored cruise packages.
- Upsell and cross-sell premium cabins, suite experiences, and onboard services (dining, spa, entertainment).
- Follow up with potential leads to close sales and ensure a seamless booking experience.
- Handle high-net-worth individuals (HNWIs) with a professional and customer-first approach that aligns with Cordelia Cruises’ luxury service standards.
- Maintain a polished, professional, and structured approach in all interactions.
- Adhere to high call quality standards, ensuring clear, confident, and persuasive communication.
- Maintain accurate records of customer interactions, bookings, and follow-ups in the CRM system.
- Track sales performance and conversion metrics.
- Stay updated on cruise schedules, promotions, and competitor trends.

**Key Skills & Expertise**
- Strong lead conversion and upselling skills.
- Excellent verbal & written communication.
- Strong negotiation and persuasion abilities.
- Proficiency in CRM tools and sales tracking.
- Ability to handle high-end clients professionally.
- Effective time management & follow-ups

Pay: Up to ₹600,000.00 per year

**Benefits**:

- Commuter assistance
- Flexible schedule
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Application Question(s):

- Are you located in Mumbai, Maharashtra?
- What is your Fixed CTC?

**Education**:

- Bachelor's (required)

**Experience**:

- Tele Sales / Inside Sales : 2 years (required)

Work Location: In person



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