Room Service Supervisor
1 week ago
Housekeeping Supervisor/ Service Incharge - OYO Rooms
Location: Mumbai
Experience: 2-4 years
**Salary**: upto 5 LPA
Role Type: Field Role (involves daily travel), Mon-Sat
**Job Description**:
- Visiting 3-4 prop daily from the assigned portfolio (based on D-1 CID and high EC, and high checkout)
- Check for hygiene & cleanliness (focusing on room level hygiene) while doing property cleanliness audits (PCA)
- Training PM & property staff on basic aspects of hygiene, cleanliness & how to take ratings on Oyo & OTA platforms
- Sharing and solving for Daily stuck on the group and with the RL
- D-1 CID and D-1 EC cases RCA analysis
- Meet 4-5 guests during visit to understand concerns and minimize customer escalations
**Salary**: Up to ₹500,000.00 per year
Schedule:
- Day shift
**Education**:
- Bachelor's (required)
**Experience**:
- Housekeeping management: 2 years (required)
Ability to Commute:
- Mumbai, Maharashtra (required)
Work Location: In person
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