Room Service Attendant

3 days ago

Lohegaon Pune Maharashtra, India City Air Full time

**Job Description: Room Service Attendant**

**Position**: Room Service Attendant
**Location**: Hotel City Air
**Employment Type**: Full-Time

**Job Summary**:
Hotel City Air is looking for a dedicated and detail-oriented Room Service Attendant to ensure top-notch in-room dining service for our guests. You will play a key role in delivering food, beverages, and other amenities to guest rooms while maintaining high standards of hospitality and cleanliness.

**Key Responsibilities**:

- Deliver food, beverages, and other requested items to guest rooms promptly and courteously.
- Accurately take and process room service orders, ensuring all guest preferences and special requests are met.
- Set up trays or trolleys with all necessary items (cutlery, condiments, etc.) before delivery.
- Ensure accuracy of all orders before delivery and promptly retrieve trays after service is completed.
- Maintain cleanliness and organization in the room service areas, including trolleys and pantries.
- Replenish room service supplies as needed.
- Respond professionally to guest inquiries and requests.
- Report any guest concerns or feedback to the management team.
- Follow safety and hygiene standards in all room service operations.

**Qualifications**:

- High school diploma or equivalent.
- Previous hospitality or food service experience is a plus.
- Strong communication and customer service skills.
- Ability to work in a fast-paced environment and manage multiple tasks.
- Basic knowledge of food and beverage service is preferred.
- Willingness to work flexible shifts, including weekends and holidays.

**Physical Requirements**:

- Ability to stand, walk, and carry trays for extended periods.
- Must be able to lift up to 25 kg.

**Benefits**:

- Competitive salary package.
- Employee discounts on meals and lodging.
- Opportunities for growth within the hotel.

Join the team at Hotel City Air and be part of our mission to deliver exceptional guest experiences

Pay: From ₹9,000.00 per month

**Benefits**:

- Paid sick time

Schedule:

- Rotational shift

Supplemental Pay:

- Overtime pay
- Performance bonus
- Yearly bonus

**Experience**:

- Hotel management: 2 years (required)

Work Location: In person

Expected Start Date: 16/10/2024

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