Front Desk Receptionist Tele Caller

4 days ago


Pune Maharashtra, India Skinethics Clinic Full time

WE PREFER FEMALE CANDIDATES ONLY

WE ARE LOOKING FOR CANDIDATES FROM WAKAD OR NEAR BY LOCATION ONLY

Good front office staff is of tremendous value to any institute that allows the doctors and nurses to concentrate solely on patient care.

The important responsibilities of front office staff are listed below:
The front office staff is responsible for receiving and greeting the patients and visitors. They attend phone calls, answer inquiries, and assist patients in filling up documents.

Reaching out to patients about their appointments and doing regular follow-up phone calls

Keeps patient appointments on schedule by notifying providers of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.

Comforts patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area.

Maintaining patient records, handling billing/payment records, reviewing insurance policies, confidentiality, and maintaining financial records

Recording and collecting patient charges, controlling credit extended to patients, and filing/ collecting third-party claims.

Using various accounting and medical record software is essential for a front desk officer

Helps patients in distress by responding to emergencies

Qualifications:
1 year plus relevant experience in similar role

Strong verbal and written communication skills

Excellent interpersonal communication skills

Excellent organizational and time management skills

Ability to do multi-tasking

Pay: ₹8,000.00 - ₹15,000.00 per month

**Benefits**:

- Leave encashment

Schedule:

- Day shift

Supplemental Pay:

- Overtime pay
- Performance bonus

**Experience**:

- Front desk receptionist: 1 year (preferred)



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