Project Associate

4 days ago

Mohali Punjab, India Sphere Global Solutions Full time

**Key Requirements**:

- **0 to 3 years** of experience in number porting and provisioning within the telecom industry.
- Strong knowledge of **SIP, SMARTComms, and UK carrier processes**.
- Familiarity with **BT IPEX, Wholesale voice services, and industry regulations**.
- Excellent troubleshooting skills and ability to resolve porting-related issues efficiently.
- Strong coordination and communication skills to work with internal and external stakeholders.
- Ability to work under pressure and manage multiple requests simultaneously.

**Key Responsibilities**:

- Handle customer requests for number porting, ensuring compliance with regulatory and industry standards.
- Manage multiple import/export porting requests efficiently.
- Validate customer documents and data against relevant systems (TCCS, Myriad, Ofcom, etc.).
- Submit porting requests and coordinate with carriers (BT, TalkTalk, Openreach) to ensure seamless number porting.
- Possess strong knowledge of voice porting projects, including **SIP and SMARTComms**.
- Ensure all completed orders are handed over to the **billing team** for invoicing.
- Maintain up-to-date documentation for all provisioning and porting tasks, including process changes and customer requests.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Rotational shift
- UK shift

Application Question(s):

- Are you Okay with joining the initial training in Noida location

**Language**:

- English (required)

**Location**:

- Mohali, Punjab (preferred)

Work Location: In person

Expected Start Date: 17/02/2025

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