
Uk International Voice Support Associate
1 week ago
Tech Mahindra is hiring **International Support Associates** for a **voice process** position for Bahadurpally (Hyderabad) location. If you have experience in international customer service, and are looking to join a dynamic team, we want to hear from you
**Key Responsibilities**
- Handle customer queries via voice in a professional and timely manner.
- Respond to customer inquiries via Voice with clear communication
- Maintain high-quality service standards with timely responses
- Flexibility to work in UK rotational shifts, (5 days a week, 2 rotational offs)
- Education: Undergraduates, Graduates, and Postgraduates
- Excellent communication skills in English
- Must not be pursuing regular education
- 2-way cab facility
- Maintain high levels of customer satisfaction and service quality.
**Required Skills & Qualifications**
- Prior experience with **international customer support** is **mandatory**.
- Strong written and verbal communication skills in English.
- Proven **upselling capabilities** within a support environment.
- Good analytical and problem-solving abilities.
- Ability to work in a fast-paced environment and meet performance targets.
**Eligibility Criteria**
- Immediate joiners only
**What We Offer**
- Competitive salary and incentive structure.
- Comprehensive training program.
- Opportunity to work with a global telecom leader.
- Career growth within Tech Mahindra’s global operations.
**Walkin timings** - 9AM to 11AM
**Please carry 2 Updated CV's, Aadhar card, mention "Kriyah Consulting" on the CV and walk in to Bahadurpally Office.**
**Rounds of interviews(face-to-face)**:
- HR
- Trainer/ Voice Round
- OPS Round
**To Apply**:
**Job Types**: Full-time, Permanent
Pay: ₹350,000.00 - ₹460,000.00 per year
**Benefits**:
- Paid time off
- Provident Fund
Schedule:
- Monday to Friday
- UK shift
Supplemental Pay:
- Performance bonus
Work Location: In person
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