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4 days ago
Tech Mahindra is hiring **International Support Associates** for a **voice process** position for Bahadurpally (Hyderabad) location. If you have experience in international customer service, and are looking to join a dynamic team, we want to hear from you **Key Responsibilities** - Handle customer queries via voice in a professional and timely manner. - Respond to customer inquiries via Voice with clear communication - Maintain high-quality service standards with timely responses - Flexibility to work in UK rotational shifts, (5 days a week, 2 rotational offs) - Education: Undergraduates, Graduates, and Postgraduates - Excellent communication skills in English - Must not be pursuing regular education - 2-way cab facility - Maintain high levels of customer satisfaction and service quality. **Required Skills & Qualifications** - Prior experience with **international customer support** is **mandatory**. - Strong written and verbal communication skills in English. - Proven **upselling capabilities** within a support environment. - Good analytical and problem-solving abilities. - Ability to work in a fast-paced environment and meet performance targets. **Eligibility Criteria** - Immediate joiners only **What We Offer** - Competitive salary and incentive structure. - Comprehensive training program. - Opportunity to work with a global telecom leader. - Career growth within Tech Mahindra’s global operations. **Walkin timings** - 9AM to 11AM **Please carry 2 Updated CV's, Aadhar card, mention "Kriyah Consulting" on the CV and walk in to Bahadurpally Office.** **Rounds of interviews(face-to-face)**: - HR - Trainer/ Voice Round - OPS Round **To Apply**: **Job Types**: Full-time, Permanent Pay: ₹350,000.00 - ₹460,000.00 per year **Benefits**: - Paid time off - Provident Fund Schedule: - Monday to Friday - UK shift Supplemental Pay: - Performance bonus Work Location: In person
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