International Voice Process

1 day ago

Delhi Delhi, India Quess IT Staffing Full time

**About Us**

“Quess IT Staffing is India’s largest IT staffing company with over 20 years of experience in staffing IT professionals in 300+ companies across levels and skillsets. Our 10,000+ associates deployed in 80+ cities and towns are proficient in over 500 technological skills. Our associates help enable cutting edge solutions some of the biggest names across industried. Quess IT Staffing is a division of Quess Corp Limited, India’s leading business services provider and largest domestic private sector employer. Quess Corp Limited is - ‘A Great Place to Work’ certified - a testament to our excellent culture, people, and processes.”

**About Company**

**Roles and Responsibility**

Job Title: International Voice Process

Experience: 1 to 2 years

Notice period: Immediate to 15 days

Location: Delhi

JD:

- Handle customer issues, escalation calls and coordinate with different functions, case management
- Excellent communication (written and verbal) and comprehension skills in English
- Willing to work in 24/7 environment
- Open to Work from Office

Job description
- Responsible for calling insurance companies in US to analyze the claims and follow up on outstanding Account Receivable (AR)
- Capable to capturing denials
- Appeal to insurances for pending claims
- End to End knowledge of RCM (revenue cycle management) process

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