Sales and Customer Service Representative

7 days ago

Thane, India Rent My Bike Full time

**Sales and Customer Service Representative**

**Location**: Mahape, Navi Mumbai

**Job Type**: Full-time
**Salary**: Best In The Industry

**Job Summary**:
**Key Responsibilities**:

- Engage with customers to understand their needs and recommend appropriate products or services.
- Provide exceptional customer service by resolving concerns and ensuring customer satisfaction.
- Process sales transactions accurately and efficiently.
- Meet or exceed sales targets and performance goals.
- Maintain detailed records of customer interactions, transactions, and follow-ups in the CRM system.
- Collaborate with team members to improve sales strategies and customer service initiatives.
- Stay updated on product knowledge and industry trends to provide informed recommendations.
- Assist in handling returns, exchanges, and warranty-related concerns.

**Qualifications & Skills**:

- Previous experience in sales, collections, credit card sales, customer service, or a related field preferred.
- Strong communication and interpersonal skills.
- Ability to build rapport and maintain positive customer relationships.
- Goal-oriented with a proactive approach to sales.
- Proficiency in using CRM software, POS systems, and Microsoft Office Suite.
- Ability to work in a fast-paced environment and handle multiple tasks efficiently.
- Excellent problem-solving and negotiation skills.
- High school diploma or equivalent required; associate’s or bachelor’s degree is a plus.

**What We Offer**:

- Competitive salary with performance-based bonuses.
- Paid training and career development opportunities.
- A positive and supportive work environment.
- Employee discounts on products/services.

**How to Apply**:
Pay: ₹20,000.00 - ₹40,000.00 per month

Schedule:

- Day shift
- Fixed shift
- Morning shift
- Rotational shift

Supplemental Pay:

- Performance bonus

Application Question(s):

- Do you have any collection or credit card sales experience?

**Education**:

- Secondary(10th Pass) (required)

**Experience**:

- Sales: 1 year (required)
- total work: 1 year (required)

Work Location: In person

Expected Start Date: 31/01/2025

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