Order Processing Executive

2 weeks ago

Vikaspuri Delhi Delhi, India Shivam Video Full time

**Job Title**: Order Processing / Senior Sales Executive

**Department**: Sales

**Line of Business** - High Net Worth Clients (HNI)

**Location**: Vikaspuri, Delhi

**Reports To**: Client Servicing Manager

**Number of Position** - 2

**Summary**:
**Responsibilities**:

- **Client Acquisition & Development**:

- Identify and pursue new business opportunities with potential clients in various sectors
- Build and maintain strong relationships with existing clients to encourage repeat business and generate referrals.
- Conduct effective sales presentations and product demonstrations to showcase our AV equipment and services.
- Negotiate pricing and service agreements to close deals and maximize revenue.
- **Client Portfolio Management**:

- Relevant experience in handling High Net worth Clients
- Manage a portfolio of assigned clients, ensuring their needs are met and expectations are exceeded.
- Proactively address client inquiries and resolve any issues or concerns promptly.
- Develop a deep understanding of client needs and preferences to offer tailored solutions.
- Maintain accurate and up-to-date client records in CRM or other relevant systems.
- **Order Processing & Back-end Operations**:

- Efficiently process client orders, including equipment selection, delivery scheduling, and payment processing.
- Prepare accurate and timely quotations for clients, ensuring all costs and specifications are clearly outlined.
- Generate tax invoices using Tally or Busy software, ensuring compliance with all relevant regulations.
- Coordinate with the operations team to ensure timely and seamless delivery and setup of AV equipment.
- **Sales Reporting & Analysis**:

- Track sales performance against targets and provide regular reports to management.
- Analyze sales data to identify trends and opportunities for improvement.
- Contribute to sales forecasting and planning activities.

**Qualifications**:

- Bachelor's degree in Business Administration, Marketing, or a related field.
- 3+ years of proven experience in sales, preferably in the AV rental industry.
- Excellent communication, interpersonal, and presentation skills.
- Proficient in using CRM software and accounting software like Tally or Busy.
- Highly organized and detail-oriented with the ability to manage multiple tasks efficiently.
- Strong negotiation and closing skills.
- A valid driver's license and own vehicle is a plus.

**Benefits**:

- Competitive salary and benefits package.
- Opportunity to work with a leading AV rental company.
- Potential for career growth and advancement.

If you are a passionate and results-oriented sales professional with a strong commitment to client satisfaction, we encourage you to apply

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Paid sick time
- Paid time off

Schedule:

- Day shift
- Fixed shift
- Morning shift

Work Location: In person

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