Sales Order Processing Executive

4 days ago

Kailash Colony Delhi Delhi, India Ankur Lighting Full time

**Job Summary**:
The Sales Order Processing Executive is responsible for handling the end-to-end process of customer orders, ensuring accuracy, timely processing, and smooth coordination between departments. This role plays a critical part in maintaining customer satisfaction and efficient order fulfillment.

**Key Responsibilities**:

- **Order Management**:

- Receive and verify sales orders from customers, sales teams, or online portals.
- Cross-check product codes, quantities, prices, and terms against approved price lists and agreements.
- Enter orders accurately into the ERP/software system.
- **Coordination & Communication**:

- Liaise with the inventory/warehouse team to confirm product availability.
- Coordinate with the dispatch/logistics team for timely shipment and delivery scheduling.
- Communicate order status updates to customers and the sales team.
- **Documentation & Compliance**:

- Ensure all required documentation (invoices, delivery challans, GST compliance) is completed before dispatch.
- Maintain proper records of all sales orders for auditing and reporting purposes.
- Handle any discrepancies or issues related to orders and escalate when necessary.
- **Customer Support**:

- Address customer inquiries related to order status, product availability, and delivery timelines.
- Process order modifications, cancellations, or returns as per company policies.

**Key Skills & Qualifications**:

- Bachelor’s degree in Business, Commerce, or a related field.
- 1 year of experience in order processing, sales coordination, or a similar role.
- Proficiency in ERP systems, MS Excel, and order management software.
- Strong attention to detail and problem-solving skills.

Pay: ₹12,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Work Location: In person

**Speak with the employer**
+91 9810782469

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