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6 days ago
**Key Responsibilities**:
- **Platform Management**: Oversee day-to-day operations of e-commerce platforms such as [list platforms like Shopify, Amazon, WooCommerce, etc.]. Ensure the website is updated with accurate product listings, prices, and promotions.
- **Product Uploads & Listings**: Manage product catalog, ensuring that all products are listed with the correct details, images, and descriptions. Monitor product inventory and ensure availability for sale.
- **Customer Service**: Address customer inquiries related to online orders, shipping, and returns. Work with customer service teams to resolve issues in a timely and professional manner.
- **Order Processing**: Oversee order fulfillment, ensuring that all orders are processed and shipped on time. Track and resolve any shipping or delivery issues.
- **Performance Tracking & Reporting**: Monitor and report on key performance indicators (KPIs) such as sales performance, website traffic, conversion rates, and customer engagement. Analyze trends and customer behavior to make data-driven decisions.
- **Competitor Analysis**: Conduct regular research on competitors’ offerings, pricing, and promotional activities to ensure the company remains competitive in the e-commerce landscape.
**Job Types**: Full-time, Permanent
Pay: ₹20,000.00 - ₹28,000.00 per month
Schedule:
- Day shift
Work Location: Remote
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