Pest Control Back Office Executive

3 days ago

JP Nagar Bengaluru Karnataka, India ACUITY Groups Full time

**Key Responsibilities**
- **Administrative Support**:

- Handle day-to-day office operations and documentation.
- Maintain service schedules, agreements, and client records.
- Assist in preparing quotations, work orders, and invoices.
- **Customer Coordination**:

- Schedule pest control services and coordinate with technicians.
- Send AMC (Annual Maintenance Contract) reminders and service follow-ups.
- **Data Management**:

- Update CRM/ERP systems with client and service details.
- Maintain proper records of complaints, services, and payments.
- Prepare MIS reports for management review.
- **Finance & Billing**:

- Support billing process - invoices, GST filing coordination, and payment follow-ups.
- Track outstanding payments and coordinate with accounts.
- **HR & Operations Support**:

- Assist in attendance, leave records, and technician allocation.
- Coordinate with HR for staff hiring and training requirements.
- **Compliance & Documentation**:

- Ensure service reports, chemical usage records, and safety documentation are maintained.
- Prepare reports for audits and compliance requirements.

**Skills Required**:

- Good communication and coordination skills.
- Proficiency in MS Office (Excel, Word, Outlook).
- Knowledge of CRM or service management software (preferred).
- Attention to detail and ability to multitask.
- Basic knowledge of billing & GST documentation.

Pay: ₹17,800.00 - ₹21,800.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Work Location: In person

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