Back office executive for pest control services

3 weeks ago

JP Nagar LIC Colony, India ACUITY GROUPS Full time

Pest control back office roles involve tasks like managing schedules, customer data, and service records; handling accounts and administrative tasks; communicating with technicians and clients; and supporting business development efforts. Typical job titles include Back Office Executive, Accounts Assistant, After Sales Service In-charge, and Branch Support Executive, requiring organizational skills, attention to detail, and a degree of experience. Here are the common job roles and responsibilities:

  • Back Office Executive/Accounts Assistant:Manages administrative and financial tasks, including handling accounts, maintaining financial records, and processing payments.
  • Service Coordinator/Scheduler:Schedules pest control services based on customer requests, communicates service details and schedules to technicians, and organizes work for the field team.
  • Customer Support/After Sales Service:Manages customer inquiries, handles complaints, provides after-sales support, and ensures client satisfaction and retention.
  • Data Entry and Record Keeping:Maintains accurate customer information, including contact details, service history, and addresses, ensuring data integrity in company systems.
  • Business Development Support:Supports business development executives by providing customer feedback and information, and may assist with lead generation and securing new contracts.
  • Administrative Support:Performs general office duties like managing visitor records, maintaining office tidiness, and ensuring smooth daily operations.

Skills & Qualifications

  • Strong organizational and multitasking skills.
  • High attention to detail and accuracy.
  • Good communication skills for interacting with clients and technicians.
  • Ability to manage and process data efficiently.
  • Basic understanding of pest control services and terminology is beneficial.

Job Types: Full-time, Permanent

Pay: ₹20, ₹26,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Life insurance
  • Provident Fund

Work Location: In person

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