Gre
1 week ago
**Meghavi Wellness Spa**: We are seeking a dynamic, professional, and highly motivated Spa Manager to oversee our new luxury spa outlets As a GRE, you will play a key role in ensuring that our clients enjoy an unparalleled experience. You will be responsible for managing daily operations, maintaining the highest standards of service, and leading a team that embodies the Meghavi Wellness Spa brand’s dedication to excellence.
**Guest Relationship Executive**
- o **Greet guests upon arrival with a warm professional manner**:
- **o Welcome guests and provide them with information about the spa’s services, treatments, and Menu and sell Memberships**:
- **o Explain the menu and suggest as per the guest requirement**:
- **o Schedule and confirm appointments for spa treatments, massages, facials, and other wellness services.**:
- **o Schedule booking of appointment software to keep the spa’s calendar organized and ensure optimal scheduling.**:
- **o Process payments for treatments, packages, and retail products accurately and efficiently.**:
- **o Ensure that all billing and payment transactions are recorded correctly, handling cash, credit card, and online payments as required.**:
- **o Co-ordinate with spa therapists, managers, and other staff to ensure smooth daily operations and timely service delivery.**:
- **o Seek guest feedback after their treatments and ensure all feedback is passed on to the appropriate team members for improvement.**:
- **o Follow up with guests post-visit to encourage repeat business, ensuring they had an enjoyable experience.**:
- **o Handle guest complaints or issues with professionalism, offering solutions and making sure the guest feels heard and valued.**:
- **o Ensure that the front office and reception area and Spa rooms remain clean, tidy, and welcoming for all guests**.
**Job Types**: Full-time, Permanent
Pay: ₹25,000.00 - ₹30,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Overtime pay
**Experience**:
- GRE: 2 years (required)
Work Location: In person
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