IT Executive

1 day ago

Ayodhya Nagar Bhopal Madhya Pradesh, India Avyaan management Pvt Ltd Full time

**Job Title**:* IT Support Executive

**Reports to**:* IT Manager/Director

**Location**:* Ayodhya Bypass, Bhopal

**Job Type**:* Full-time

**Experience**:* 1-2 years

**Job Summary**:*

**Key Responsibilities**:*

**1. *Installation, Configuration, and Maintenance**:Install, configure, and maintain computer hardware, software, and peripherals.

**2. *Troubleshooting and Resolution**:Troubleshoot and resolve system and network issues in a timely and efficient manner.

**3. *User Training and Support**: Train users on how to use software and hardware, and provide ongoing support and guidance.

**4. *User Account Management**:Set up new user accounts and profiles, and assist with password issues.

**5. *Call-out Response**: Respond to call-outs within agreed time limits and prioritize multiple open cases.

**6. *Technology Evaluation**: Test and evaluate new technology to ensure compatibility and effectiveness.

**7. *Electrical Safety Checks**:Conduct electrical safety checks to ensure compliance with safety regulations.

**8. *Documentation and Reporting**: Maintain accurate records of technical issues, resolutions, and user training.

**Requirements**:*

**1. *Education**: Diploma or Degree in Computer Science, Information Technology, or related field.

**2. *Experience**: 1-2 years of experience in IT support or related field.

**3. *Technical Skills**:Proficient in Windows, macOS, and Linux operating systems, as well as Microsoft Office and Google Suite.

**4. *Soft Skills**: Excellent communication, problem-solving, and customer service skills.

**5. *Certifications**: CompTIA A+, Network+, or equivalent certifications preferred.

**What We Offer**:*

**1. *Competitive Salary**: Market-competitive salary and benefits package.

**2. *Opportunities for Growth**:Professional development and growth opportunities within the company.

**3. *Collaborative Work Environment**: Dynamic and supportive work environment with a team of experienced professionals.

**How to Apply**:*

**Job Types**: Full-time, Permanent

Pay: Up to ₹20,000.00 per month

**Benefits**:

- Provident Fund

**Education**:

- Bachelor's (required)

**Language**:

- English (required)

Work Location: In person

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