Client Service Executive

2 days ago

Chandigarh Chandigarh, India Hi Tech Formulations Full time

**Job Title: Executive/SE-CRR**

**Job Summary**: The Executive/SE-CRR will be responsible for managing customer relationships, ensuring client satisfaction, and driving sales growth. This role involves collaborating with various departments to deliver exceptional service and support to our clients.

**Key Responsibilities**:

- Develop and maintain strong relationships with clients
- Identify and address client needs and concerns
- Collaborate with sales and marketing teams to drive business growth
- Prepare and deliver presentations to clients
- Monitor and report on client satisfaction and feedback
- Assist in the development of strategies to enhance customer experience
- Manage client accounts and ensure timely follow-ups

**Qualifications**:

- Bachelor's degree in Business Administration or related field
- 1 - 4 years of experience in customer relationship management or sales
- Proven track record of achieving sales targets
- Strong analytical and organizational skills
- Ability to work independently and as part of a team
- Willingness to travel as needed

**Skills**:

- Excellent communication skills
- Strong interpersonal skills
- Customer relationship management
- Sales and negotiation skills
- Problem-solving abilities
- Excel skills

Pay: ₹25,000.00 - ₹35,000.00 per month

**Benefits**:

- Flexible schedule
- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

**Experience**:

- Microsoft Excel: 1 year (required)

Work Location: In person

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