Customer Service Representative

2 days ago

Panchkula, India Passion Gaming Full time

**Customer Service Executive**

**Responsibilities**
- Should maintain professional standards while assisting the customers and serve resolution based on the defined standard operating procedure
- Follow up to ensure that appropriate actions were taken on customers’ requests to achieve customer delight

**Education and Experience Required**
- Should have an experience of minimum 1 years as a customer service executive
- Should have relevant experience on CRM tools
- Experience in the skill-based gaming industry is a plus
- Extremely good oral communications skills in English & Hindi
- Commitment towards serving the resolution on customer issues
- Good interpersonal and writing skills in English & Hindi
- Ability to learn and develop as per the industry dynamics

**Job Types**: Full-time, Permanent

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Panchkula, Haryana: Reliably commute or planning to relocate before starting work (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

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