Career Counsellor

19 hours ago

Kochi, India Finprov Learning Full time

**Career Counsellor will be a member of the primary contact team for students, professionals,
entrepreneurs and other clients interested and will be responsible for assisting them over the
phone and directly.

**Major Responsibilities**:

- Should be the first and most important point of contact for the students/ clients over telephone enquiry or direct enquiry
- Understand in detail about each course and suggest potential career paths and set career
goals for the students/ clients
- Handle inbound and outbound calls completely
- Career Counsellors should also respond to inquiries, manage complaints, troubleshoot
significant service problems, and provide general information.
- Identify and escalate issues to the management team
- Research required information using available resources
- Document all calls, messages, and other contact information according to standard
operating procedures (Update CRM on daily basis) including and especially all incoming
enquiries.
- Recognize, document, and alert the management team of trends in customer calls
- Follow up customer calls where necessary
- Upsell products and services
- Complete call logs and reports
- Manage and communicate effectively the course details or other details required in the
case of references/leads/clients passed on by top management as part of administrative
work.
- Manage all activities related to the front desk in a situation where front desk employee
is not available
a. Manage all front desk enquiries and visitors.
b. Ensure that all guests are treated well and offered beverages.
- Contribute, participate and perform ad hoc activities as and when required for the growth
and the success of the organization as a whole

Reporting to:
**CC Team Lead

  • Career Counsellor

    1 week ago

    Kochi, India Guiders Education Full time

    We are on the lookout for student / career counsellor preferable ladies with 1 - 2 years’ experience in the field. **Qualification** - Graduates The **job role** is to provide professional advice and guidance to students interested in studying aviation, shipping & Logistics, Travel & tourism course. **Requirement** Excellent command of spoken and...

  • Career Counsellor Intern

    6 days ago

    Kochi, India Finprov Learning Full time

    **Career Counsellor will be a member of the primary contact team for students, professionals, entrepreneurs and other clients interested and will be responsible for assisting them over the phone and directly. **Major Responsibilities**: - Should be the first and important point of contact for the students/ clients over telephone enquiry or direct...

  • Career Counsellor

    2 weeks ago

    Kochi, India Career Launcher Full time

    Provide pre sales counselling and advise the students regarding admission services (Bachelor degree/MBA/MIM/Law) and test prep. - Achieve enrollment as well as collection targets for Bachelor degree/MBA/MIM/Law admission counsulting enrollments. - Generate walk-ins from telephonic lead, leads for other sources and referrals. - Mobilize the student groups for...

  • Career Counselor

    5 days ago

    Kochi, Kerala, India Finprov Learning PVT LTD Full time

    Career Counsellor will be a member of the primary contact team for students, professionals, entrepreneurs and other clients interested and will be responsible for assisting them over the phone and directly. **Major Responsibilities**: 1. Should be the first and important point of contact for the students/ clients over telephone enquiry or direct enquiry 2....

  • Student Counsellor

    1 week ago

    Kochi, Kerala, India Talent Mind Consultancy Full time

    We are hiring Position: Student Counsellor Location: Kochi Experience: 1-2 years Responsibilities of a student counsellor: - Interacting with students to identify solutions and set achievable goals - Listening to students and their worries and observing their behaviours in a non-judgemental manner - Mediating conflicts and finding resolutions between...

  • Career Counselor

    2 weeks ago

    Kochi, India Hemocean outsourcing Full time

    **We have urgent opening for Career Specialist / Academic Counsellor** Criteria: - 1. Proven experience (0-5 Yrs) as a tele caller or in a similar sales role. 2. Excellent communication and interpersonal skills. 3. Strong negotiation and persuasion abilities. 4. Ability to work in a fast-paced and target driven environment. 5. Familiarity with CRM...

  • Overseas Education Counsellor

    1 week ago

    Kochi, Kerala, India Infos Connect Study Abroad Full time

    Designation**:Sr. Overseas Admission Counsellor-Europe/English** Location :Mamangalam,Palarivattom Roles and Responsibilities: Guide students on study abroad opportunities in countries such as USA, UK, Canada, Australia, New Zealand ,Europe, etc. Counsel students on educational courses, program selection, and career planning for studies abroad. Shortlist...

  • Career Counselor

    1 week ago

    Kochi, Kerala, India Finprov Learning PVT LTD Full time

    Career Counsellor will be a member of the primary contact team for students, professionals, entrepreneurs and other clients interested and will be responsible for assisting them over the phone and directly. **Major Responsibilities**: 1. Should be the first and important point of contact for the students/ clients over telephone enquiry or direct enquiry 2....

  • Student Counsellor

    1 week ago

    Kochi, Kerala, India Skoliko Full time

    We are seeking an enthusiastic and goal-driven Student Counsellor to join our team in Kochi. As an Student Counsellor at Skoliko, you will play a crucial role in helping students make informed decisions about their education and career. You’ll be responsible for calling prospective students, understanding their goals, and guiding them to choose the most...

  • Student Counsellor

    1 week ago

    Kochi, India NEXORA ACADEMY Full time

    URGENT VACANCY FOR STUDENTS COUNSELLOR INTERESTED CANDIDATES SHOULD SEND THEIR CV - Listening to students' academic, emotional, social, and behavioral concerns in an open and nonjudgmental way. - Working directly with students to develop solutions and set achievable goals. - Assisting with conflict mediation and resolution between students, students and...