Retail Outlet Incharge

5 days ago

India Relaxo Footwear Full time

**Position Title: Retail Outlet Incharge**
- Retail**Work Location**:

- Retail Outlets- Assistant Officer/Officer**Travel Required**:

- Yes- Cluster Incharge**Reported by**:

- Customer Care Assistant (CCA)- Helpers- Cluster Incharge**Minimum Job Requirements**
- Graduate- 2 - 5 yrs. of Retail outlet experience in footwear**Purpose of the Position (Job Summary)**
- This position is responsible for the P&L of a Retail Outlet. He/She is accountable for achieving the target, maintaining stocks, cash transaction, and settlement of all claims and complaints. He/She provides direction and leadership to the outlet staff.

**Key Roles and Responsibilities**
- Responsible for achieving sales target
- Responsible for managing complete store operations including roll out of product promotion schemes
- Responsible for managing all cash transactions at the outlet. (sale & deposit in bank should be reconciled)
- Responsible for proper cost control (keeping a check on daily expenses at outlet)
- Address customer needs & advice on right products
- Ensuring settlement of warranty claim of the customers
- Attending to the dispatch related queries of the customers
- Monitoring performance of CCA and Helpers to ensure that all the customers are attended properly
- Ensuring staff reports on time and maintains grooming standards issues by the Company
- Ensure continuous learning & development of team through trainings, feedback, etc.
- Periodical checking of inventory in the outlet
- Maintaining ledger for material incoming to and out going from outlet and ensuring proper rotation of stock
- Handling all opening & day end processes of the store
- Responsible for proper display & hygiene at store.
- Responsible for generation of Daily sales report, cash report, monthly closing report etc.
- Ensuring roll out of company issued guidelines like VM etc.
- Receipt & dispatch of sales promotional material like samples, gifts & stationary etc.

**Competencies**

**Technical/Functional**

**Behavioral**
- Selling skill
- Basic computer skills
- Analytical skills
- Product Knowledge
- Managerial ability
- Customer Focus
- Collaboration
- Result Orientation
- Adaptability

**Key Result Areas**

**Quantitative**

**Qualitative**
- Sales Achievement (Achievement against Targets.
- Growth Value (Growth Against Last Year Respective Month)
- Audit Report
- Liquidation
- Electrical Expense Control
- Improve Adherence to key sales process.
- Customer Service

**Key Stakeholder Management

  • Retail Outlet Incharge

    2 days ago

    India Relaxo Footwear Full time

    **Position Title: Retail Outlet Incharge** **Retail** **Work Location**: **Asstt. Officer/Officer** **Travel Required**: - Yes**Cluster Incharge** **Reported by**: - Customer Care Assistant- Helpers**Cluster Incharge** **Minimum Job Requirements** - Graduate- 0 - 04 yrs. of Retail**Purpose of the Position (Job Summary)** - This position is the...

  • Retail Outlet Incharge

    2 weeks ago

    India Relaxo Footwear Full time

    **Position Title: Retail Outlet Incharge** **Department**: - Retail**Work Location**: - Retail Outlets**Grade**: - Assistant Officer/Officer**Travel Required**: - Yes**Reporting to**: **Administrative**: - Cluster Incharge**Reported by**: - Customer Care Assistant (CCA)- Helpers**Functional**: - Cluster Incharge**Minimum Job...

  • Mis Executive

    42 minutes ago

    India Relaxo Footwear Full time

    **Position Title: Retail Outlet Incharge** **Department**: - Retail**Work Location**: - Retail Outlets**Grade**: - Assistant Officer/Officer**Travel Required**: - Yes**Reporting to**: **Administrative**: - Cluster Incharge**Reported by**: - Customer Care Assistant (CCA)- Helpers**Functional**: - Cluster Incharge**Minimum Job...

  • Customer Care Assistant

    3 days ago

    India Relaxo Footwear Full time

    **Position Title: Customer Care Assistant** **Department**: - Retail**Work Location**: - Retail Outlets**Grade**: - S1/S2/S3**Travel Required**: - No**Reporting to**: **Administrative**: - Cluster Incharge**Reported by**: - NA**Functional**: - Cluster Incharge**Minimum Job Requirements** **Educational Qualification**: - 12th**Experience**: - 0 - 2...

  • Retail Store Manager

    6 days ago

    India Reliance Retail Full time

    Job Description Company Overview Reliance Retail is India's leading and most profitable retailer with a diversified omni-channel presence encompassing integrated store concepts, digital platforms, and new commerce. Serving over 193 million customers, Reliance Retail is committed to delivering superior value, quality products, and an exceptional shopping...

  • Customer Care Assistant

    5 days ago

    India Relaxo Footwears Full time

    **Position Title: CCA** **Department**: **Retail **Work Location**: **Grade**: **Asstt. / Sr. Asstt** **Travel Required**: - Yes**Reporting to**: **Administrative**: **ROI** **Reported by**: - N A**Functional**: **ROI** **Minimum Job Requirements** **Educational Qualification**: - 10th or 12th**Experience**: - 0-2 Years**Any additional...

  • Lead - Retail Operations(Branded Jewellery Retail)

    3 weeks ago

    Bangalore Urban, Karnataka, India, IN Leading jewellery retail brand Full time

    Role: Lead – Retail Operations(Jewellery Retail)Function: Sales, Marketing & RetailLocation: BengaluruJob Summary:Lead end-to-end retail operations, drive sales performance, manage store teams, and ensure smooth execution across outlets. Oversee inventory, analyse sales trends, enhance customer experience, and support promotional activities. Ensure policy...

  • Cashier

    6 days ago

    Rajkot, India Pizza Outlet Full time

    Job Description **Role Description** We are seeking a full-time, on-site Cashier for our Pizza Outlet location in Rajkot. The Cashier will be responsible for managing customer transactions, processing payments, and delivering outstanding customer service. Daily tasks will include operating the cash register, handling customer orders, maintaining accurate...

  • Customer Service Associate Logistic incharge

    6 days ago

    Jaipur, India Reliance Retail Full time

    Job Description Company Overview Reliance Retail is Indias largest and fastest growing retailer, excelling across omni-channel retail with over 15,000 stores in 7,000+ cities. Renowned for delivering superior value, quality, and unmatched customer experiences, our focus on innovation and robust supply chains ensures the best outcomes for all stakeholders in...

  • Store Incharge

    4 days ago

    Kadi, India INDSTAAL Full time

    Job Description Company Description IndStaal specializes in high-quality pre-engineered building solutions, offering turnkey services driven by innovation and state-of-the-art manufacturing technology. With a focus on providing tailor-made solutions, we design and manufacture durable, efficient, and low-maintenance structures that cater to a wide range of...