Receptionist/administrator

The Receptionist cum Administrative Assistant is responsible for providing front desk reception duties, including answering phone calls, managing inquiries, and welcoming visitors to the training institute. This role also includes administrative tasks such as maintaining records, scheduling appointments, assisting in organizing training sessions, and supporting the daily operations of the stock market training institute.

Key Responsibilities:
1. Reception Duties:
Greet and welcome visitors, students, and faculty in a professional and friendly manner.

Provide general information about courses, enrollment, and training schedules.

Manage the visitor logbook and ensure security procedures are followed for all visitors.

2. Administrative Support:
Maintain office supplies inventory by checking stock and ordering necessary items.

Organize and maintain files, ensuring accurate student and training records.

Assist in managing calendars and scheduling meetings or classes for faculty and students.

Handle data entry, prepare documents, reports, and presentations as required.

Assist with the onboarding process of new students, including document verification and processing.

3. Coordination and Organization:
Coordinate and schedule training classes, ensuring that the training rooms are ready and well-equipped.

Assist in organizing workshops, seminars, and events for the institute.

Support the marketing team by helping with student inquiries, promotional activities, and social media management.

4. Financial and Office Assistance:
Handle basic bookkeeping tasks such as receiving payments, issuing receipts, and managing student fees.

Assist in generating invoices, processing payments, and maintaining financial records related to student enrollments.

Monitor and manage day-to-day office operations to ensure smooth workflow.

5. Customer Service:
Provide exceptional customer service to students, faculty, and visitors, ensuring their needs are addressed promptly.

Assist with the resolution of student issues or concerns regarding training schedules or classes.

Qualifications and Skills:
Education: High school diploma or equivalent; a degree in business administration or related field is a plus.

Experience: 1-3 years of experience in reception, administrative, or office management roles; experience in an educational institute or training center is preferred.

Technical Skills: Proficiency in MS Office (Word, Excel, PowerPoint); experience with office management software or CRM systems is an advantage.

Communication Skills: Excellent verbal and written communication skills; ability to communicate with diverse groups, including students and faculty.

Organizational Skills: Strong organizational and multitasking abilities; attention to detail.

Interpersonal Skills: Professional, friendly, and approachable demeanor; ability to work well in a team environment.

Time Management: Ability to prioritize tasks, work independently, and manage multiple responsibilities efficiently.

Working Conditions:
Full-time position based in the institute’s office.

Standard office hours, with the possibility of occasional weekend or evening work during events or special training sessions.

**Benefits**:
Competitive salary package

Opportunities for professional development and growth within the institute

Access to stock market training programs at discounted rates rates.

**Job Types**: Full-time, Fresher

Pay: From ₹10,000.00 per month

**Experience**:

- Microsoft Office: 1 year (preferred)
- Front desk - Receptionist: 1 year (required)
- total work: 1 year (required)

**Language**:

- Gujarati, Hindi, English (required)

Work Location: In person

Application Deadline: 30/10/2024