Order Processing Executive

2 days ago


Sonipat, India Mittalbooks Full time

**Job Summary**:
**Key Responsibilities**:

- Receive and process customer orders via online Platform or internal systems (ERP/CRM).
- Verify order details, pricing, product availability, and payment terms before processing.
- Coordinate with the warehouse/logistics team to ensure timely picking, packing, and shipping of orders.
- Monitor the order status and provide regular updates to customers and internal stakeholders.
- Handle customer queries related to order status, delays, product availability, and shipment tracking.
- Ensure accurate and timely invoicing in coordination with the accounts department.
- Work closely with sales and inventory teams to manage stock levels and avoid fulfillment issues.
- Maintain and update order records in ERP/CRM systems.
- Identify and escalate any order-related issues or discrepancies.
- Generate order and delivery reports for internal review and analysis.

Pay: ₹20,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

Work Location: In person


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