Customer Support Executive(Cse)
2 days ago
**Job Description - Customer Support Executive (CSE)**
1. **Location**: Plot No. 142-143, Sector-53, HSIIDC, Industrial Area, Kundli, Haryana 131028
2.**Experience**: 1-3 years
3. **Qualification**: Graduate in any discipline (Preferred: BBA, MBA, or relevant experience in customer service)
**Job Summary**:
Manohar Filaments is seeking a **Customer Support Executive (CSE)** to provide top-notch client support and coordinate internal operations efficiently. The role involves handling customer queries, managing orders, and ensuring customer satisfaction.
**Key Responsibilities:Customer Interaction & Support**
- Address **customer complaints and resolve issues** efficiently to enhance satisfaction.
- Maintain a **customer database** and keep records of interactions and transactions.
**Order Management & Coordination**
- Process **customer orders** and coordinate with internal teams for smooth execution.
- Track **shipments & deliveries**, ensuring timely dispatch and order fulfillment.
- Follow up on **pending invoices, payments, and documentation**.
**Internal Coordination**
- Work closely with **sales, production, and logistics teams** for seamless operations.
- Escalate **critical issues** to the concerned departments and ensure timely resolution.
- Assist in **MIS reporting, data analysis, and customer service performance tracking**.
**Client Relationship & Retention**
- Build and maintain **strong relationships** with clients by providing proactive support.
- Assist in **customer retention initiatives** through excellent service.
- Collect **customer feedback** to improve processes and service quality.
**Required Skills & Qualifications**:
**1-3 years** of experience in customer support, client servicing, or sales coordination.
Strong **verbal and written communication** skills.
Proficiency in **MS Office (Excel, Word, PowerPoint)** and CRM tools.
Good **problem-solving and decision-making** abilities.
Ability to **multitask and work under pressure**.
Knowledge of **logistics, invoicing, and order management** is a plus.
Pay: ₹25,000.00 - ₹35,000.00 per month
**Benefits**:
- Paid sick time
Schedule:
- Day shift
Work Location: In person
-
Cse (Customer Service Executive)
3 days ago
Sonipat, India Reinforcement Consultants Full time**Position: CSE** **Location**:Kundli, Sonipat, Haryana **Qualification**: Any Graduate **Experience**:1+ years in Customer Service **Skills**: Coordination, Client Handling, Communication, Presentation **Budget**: 30K **JD for CSE**: 1. Work with own team on order fulfillment based on agreed lead times with customer and ensure, end-customer is updated on...
-
Customer Relationship Executive
1 week ago
Sonipat, India PINNACLE TRAXIM PRIVATE LIMITED Full timeWe are actively looking for some confident and empathetic individuals to join our team as an Customer Relationship Executive. Your ultimate goal for this job position is to get new customers and retain existing customers. **Role & Responsibilities**: - Setting customer expectations and revenue goals. - Identifying customer demands and requirements. -...
-
Assistant Professor-MTech CSE
2 weeks ago
Sonipat, India Newton School of Technology Full timeABOUT US:Newton School and Rishihood University have formed a powerful partnership to drivetransformation in the world of technology and education. Newton School, dedicated tobridging the employability gap, has partnered with Rishihood University, India's first impactuniversity. Together, we will be revolutionizing education, empowering students, and...
-
Assistant Professor-MTech CSE
7 days ago
Sonipat, India Newton School of Technology Full timeABOUT US:Newton School and Rishihood University have formed a powerful partnership to drivetransformation in the world of technology and education. Newton School, dedicated tobridging the employability gap, has partnered with Rishihood University, India's first impactuniversity. Together, we will be revolutionizing education, empowering students, and...
-
Assistant Professor-MTech CSE
6 days ago
Sonipat, India Newton School of Technology Full timeABOUT US:Newton School and Rishihood University have formed a powerful partnership to drivetransformation in the world of technology and education. Newton School, dedicated tobridging the employability gap, has partnered with Rishihood University, India's first impactuniversity. Together, we will be revolutionizing education, empowering students, and...
-
Assistant professor-mtech cse
2 weeks ago
Sonipat, India Newton School Of Technology Full timeABOUT US:Newton School and Rishihood University have formed a powerful partnership to drivetransformation in the world of technology and education. Newton School, dedicated tobridging the employability gap, has partnered with Rishihood University, India's first impactuniversity. Together, we will be revolutionizing education, empowering students, and...
-
Assistant professor-mtech cse
1 week ago
Sonipat, India Newton School Of Technology Full timeABOUT US: Newton School and Rishihood University have formed a powerful partnership to drive transformation in the world of technology and education. Newton School, dedicated to bridging the employability gap, has partnered with Rishihood University, India's first impact university. Together, we will be revolutionizing education, empowering students,...
-
Assistant Professor-MTech CSE
2 weeks ago
Sonipat, India Newton School of Technology Full timeABOUT US: Newton School and Rishihood University have formed a powerful partnership to drive transformation in the world of technology and education. Newton School, dedicated to bridging the employability gap, has partnered with Rishihood University, India's first impact university. Together, we will be revolutionizing education, empowering students, and...
-
Assistant Professor-MTech CSE
7 days ago
Sonipat, India Newton School of Technology Full timeABOUT US:Newton School and Rishihood University have formed a powerful partnership to drivetransformation in the world of technology and education. Newton School, dedicated tobridging the employability gap, has partnered with Rishihood University, India's first impactuniversity. Together, we will be revolutionizing education, empowering students, and...
-
Assistant Professor-MTech CSE
2 weeks ago
Sonipat, India Newton School of Technology Full timeABOUT US:Newton School and Rishihood University have formed a powerful partnership to drivetransformation in the world of technology and education. Newton School, dedicated tobridging the employability gap, has partnered with Rishihood University, India's first impactuniversity. Together, we will be revolutionizing education, empowering students, and...
