Customer Service Executive

6 days ago


Gurgaon Gurugram Haryana, India Flyvheel Digital Solutions Private Limited Full time

**Customer Service Executive Responsibilities**:

- Pitching to the potential customers, so they end up availing the Flyvheel services.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Possessing excellent portal knowledge to enhance customer support.
- Providing detailed information to customers.
- Offering exceptional customer service and satisfaction.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits.
- Regular follow up to ensure resolution.

**Customer Support Executive Requirements**:

- A bachelor’s degree in administration or a related field.
- Excellent interpersonal and written and oral communication skills.
- Knowledge of CRM systems. (preferred)
- Phenomenal conflict-resolution skills.
- A customer-oriented individual.
- Excellent phone etiquette and active listening abilities.
- Customer orientation and ability to adapt/respond to different types of characters

**Salary**: ₹15,000.00 - ₹22,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Ability to commute/relocate:

- Gurgaon, Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- How many customer calls you can handle per day?

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer Support/Sales: 1 year (preferred)

**Language**:

- English (preferred)



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