Customer Service Executive

3 days ago

Gurugram Haryana, India Team Vcosmos Full time

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and ensure that a standardized level of service is maintained for all customers.

To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills.

**Customer Support Executive Responsibilities**:

- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Planning the training and standardization of service delivery.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.

**Customer Support Executive Requirements**:

- A bachelor’s degree in administration or a related field.
- Looking for freshers and experienced both
- Excellent interpersonal and written and oral communication skills of English and Hindi.
- 6 days working
- day shift
- 9 hours of shift

*

**Job Types**: Full-time, Fresher

**Salary**: ₹18,000.00 - ₹21,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Morning shift
- Rotational shift

Ability to Relocate:

- Gurugram, Haryana: Relocate before starting work (required)

Work Location: In person

  • Customer Service Associate

    1 week ago

    Gurugram, Haryana, India Cubnet Service Full time

    **Customer Support Executive** Any Graduate can apply Min 6 Months experience is required International Voice Process/Chat process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 30k-37k CTC Immediate Joiners Only Virtual/F2F Interview Reach Us - 8076838492 **Job Types**: Full-time,...

  • Customer Service Associate

    2 weeks ago

    Gurugram, Haryana, India Cubnet Service Full time

    **Customer Support Executive** Any Graduate can apply Fresher and experience both can apply International Voice Process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 25k-33k CTC Immediate Joiners Only Virtual/F2F Interview Reach Us - 8076838492 **Job Types**: Full-time, Permanent,...

  • Customer Service Associate

    3 days ago

    Gurugram, Haryana, India Cubnet Service Full time

    **Customer Support Executive** Any Graduate can apply Fresher and experience both can apply International Voice Process Excellent communication Required(No Avg.) Work from office 5 Days working, Rotational Shift and Rotational offs Salary - 25k-33k CTC Immediate Joiners Only Virtual/F2F Interview Reach Us - 84315 79781 **Job Types**: Full-time, Permanent,...

  • Customer Support Executive

    1 week ago

    Gurugram, Haryana, India Cubnet Service Full time

    *Customer Support Executive* Responsibility: - Should be able to communicate with international users - Excellent Communication in English - Good thought process Eligibility: - Freshers can apply - Any Graduate can apply - Ready to work in rotational shift - Immediate joiners **Salary**: Up to 33k CTC Contact: - 8299290546 **Job Types**: Full-time,...

  • Customer Support Executive

    1 week ago

    Gurugram, Haryana, India Cubnet Service Full time

    Reaching you out for the position Document cases, recommendations, and resolutions clearly in the CRM system and take ownership of cases escalated from less senior engineers. - Resolve customer complaints in a timely and professional manner - Monitor customer feedback and provide recommendations for improvement - Follow Quality Assurance & compliance...

  • Customer Service Executive

    6 days ago

    Gurugram, Haryana, India IPA Indus Parking Services Full time

    Indus Parking Services (IPS) is an emerging parking enforcement company located in the heart of Gurugram, India. We are a team of focused, determined, and enthusiastic professionals with expertise in managing parking spaces. We can deter unauthorized parking in commercial property, residential areas, and other places. Indus Parking Services takes care of the...

  • Customer Support Executive

    2 weeks ago

    Gurugram, Haryana, India Cubnet Service Full time

    Reaching you out for the position Document cases, recommendations, and resolutions clearly in the CRM system and take ownership of cases escalated from less senior engineers. - Resolve customer complaints in a timely and professional manner - Monitor customer feedback and provide recommendations for improvement - Follow Quality Assurance & compliance...

  • Customer Service Executive

    6 days ago

    Gurugram, Haryana, India Siyana InfoSolution Full time

    Hii team, We have latest openings for the Flipkart Customer service Executives in Gurgaon. Process : Customer service Executives Company : Flipkart No.of Openings : 200 Salary : Rs 17000 to 20000. Location : Gurgaon/Gurugram Qualifications : Undergraduates/Graduates/Diploma Note : Should carry your resume for the interview and mention on top of resume...

  • Customer Service Executive

    2 weeks ago

    Gurugram, Haryana, India Riddhi Siddhi Career Point Full time

    **Job Summary**: The Customer Service Executive **Duties/Responsibilities**: - Handle Customer's Inbound And Outbound Calls. - Solving Queries, Telling Them About Products / Offers / Services - Handle complaints, provide appropriate solutions for customers, and follow up to resolve any issues their customers experience. **Skills**: - Customer service -...

  • Customer Service Executive

    20 hours ago

    Gurugram, Haryana, India Enhanceplus Consultant Full time

    **Hiring Hiring Hiring !!!** - **Work from Office **_ Job Title: - Customer Service Executive/Senior Customer Service Executive Location: - Gurgaon/Noida Project: - Voice/Non-voice Process Schedule: - Rotational shifts ( US/UK) Education: - Graduate and Undergraduate, freshers and Experienced both can apply Benefits: - Health Insurance Provident...