Ticketing Executive

4 days ago

Selaqui Dehradun Uttarakhand, India CR and Associate LLP Full time

Job Profile: Ticketing & Documentation Executive-Selaqui Dehradun

Position Overview:
The Ticketing & Documentation Executive will handle customer bookings (flights, trains, buses, hotels, packages) along with passport, visa, insurance, and other travel-related documentation. This dual role ensures that clients get a one-stop solution for all travel & paperwork needs.

Key Responsibilities

Ticketing Duties:

- Manage domestic & international air ticket bookings (through GDS/online portals).
- Handle railway & bus bookings.
- Provide hotel & package reservations as per client requirements.
- Issue, reissue, and cancel tickets; process refunds.
- Suggest best fares, routes, and travel options to clients.

Documentation Duties:

- Guide clients on required documents, timelines, and embassy rules.
- Process travel insurance, PCC, IDP, attestation & apostille.
- Maintain records of bookings, payments, and documentation status.
- Deliver excellent customer service & resolve queries.

Required Skills & Qualifications
- Graduate (any stream), Diploma in Travel & Tourism preferred.
- 1-3 years of experience in ticketing/documentation (freshers with training can be considered).
- Knowledge of GDS systems (Amadeus, Galileo, Sabre) or online booking portals.
- Strong communication & client-handling skills.
- Attention to detail in documentation.

**Salary**:

- Rs. 15K to 20K with Incentive

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Provident Fund

Work Location: In person

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